NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Snark66
Jun 22, 2018Tutor
RBR40
My ORBI has dropped both my satellite extenders around the time of the last firmware update. How can I reconnect? My app says they are "unknown" so it evidently knows they are there.
- Jun 25, 2018
Be sure the distance between the router and satellite is about 30 feet starting. Depending upon building materials.
Check the user manual for top LED meanings. Pink is usually a problem of the router not getting internet from your ISP service/modem.
Enjoy. :smileywink:
FURRYe38
Jun 25, 2018Guru - Experienced User
How close are they to the router, they can't be too close either. The router alone can cover up to about 30 feet or a bit more depending upong building materials. Whats the distances between each satellite.
How big is your home? SqFt?
You might try this, disable one or both satellites, and see if you notice anything different. Then enable just 1 satellite and see what happens...
Snark66
Jun 25, 2018Tutor
I can't edit the previous post, but I just thought, disabling the one on the first floor would mean no cover to the basck of the house, but it is immediately below the rear bedroom upstairs, so diabling the upstairs satellite might have no noticeable effect.....