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Dangme's avatar
Dangme
Follower
Sep 23, 2018

RBR40

My Orbi RBR40 has been intermittently disconnecting from the internet. I ended up doing a reset. But I now cannot even connect to the internet to complete setup.
Firmware is up to date. Using with a Netgear CM1000 cable modem. Direct connect from modem bypassing the Orbi connects okay.
Any suggestions?

1 Reply

  • Did you reboot the whole network in the specified order?


    Be sure to restart your network in this sequence:

    • Turn off and unplug the modem.
    • Turn off the modem router and computers.
    • Plug in the modem and turn it on. Wait 2 minutes.
    • Turn on the modem router and wait 2 minutes.
    • Turn on the computers.