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Forum Discussion
Dangme
Sep 23, 2018Follower
RBR40
My Orbi RBR40 has been intermittently disconnecting from the internet. I ended up doing a reset. But I now cannot even connect to the internet to complete setup.
Firmware is up to date. Using with a Netgear CM1000 cable modem. Direct connect from modem bypassing the Orbi connects okay.
Any suggestions?
Firmware is up to date. Using with a Netgear CM1000 cable modem. Direct connect from modem bypassing the Orbi connects okay.
Any suggestions?
1 Reply
Did you reboot the whole network in the specified order?
Be sure to restart your network in this sequence:- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.