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Forum Discussion
Angelenahhh
Oct 14, 2019Aspirant
Rbr40
I changed my WiFi password and now some devices won’t stay connected. Specifically, my laptop says “can’t connect to this network”, yet connects it I get close to the router. It’s never happened befor...
CrimpOn
Oct 14, 2019Guru - Experienced User
When you log on to the Orbi web interface, does the Home Page display the password exactly as you remember typing it in?
(it scrolls in GREEN letters)
And, you changed the password on every WiFi device to match the new Orbi password?
My first step would be to "reboot" the Orbi and satellites. (not "factory reset", just reboot)
- AngelenahhhOct 14, 2019AspirantI did change the passwords and it would connect to whatever device, but after an unpredictable amount of time, it would disconnect and give me the “can’t connect” message. I also rebooted the router, but I didn’t reboot the satellites. I’ll try that. Thanks.