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Forum Discussion
encrawford
May 05, 2021Tutor
RBR40
I have an RBR40. I recently upgraded my ISP to a gigabit service. When I connect my cable modem directly to a computer I can get download speeds of 900 Mb per second. However, as soon as I connect...
FURRYe38
May 05, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Do you have Armor, Access Control, Circle or Traffic Meter enabled on the RBR?
- encrawfordMay 05, 2021Tutor
it is my modem and it is in Arris SB 8200
- encrawfordMay 05, 2021Tutor
And the Orbi firmware version is V2.5.1.22
- FURRYe38May 05, 2021Guru - Experienced User
Press the back reset button for 15 seconds then release. Set up from scratch. Power off the modem for 30 seconds then back ON. Be sure to not enable Armor, Circle, Traffic Meter or Access controls. Soon after the RBR is set up, run a quick speed test with Ooklas installable speed test app on a ethernet connected PC.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://www.youtube.com/watch?v=ePZSc7vnRlQ
What does the app report for it's results?