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Forum Discussion
landboycox
Aug 30, 2021Follower
RBR40
Computer cant sync with wireless printer. Both Epson and Spectrum internet say its a router issue. Both computer and printer are connected wirelelsslty to same network. Both have exellent signal stre...
CrimpOn
Aug 30, 2021Guru - Experienced User
landboycox wrote:
Computer cant sync with wireless printer. Both Epson and Spectrum internet say its a router issue. Both computer and printer are connected wirelelsslty to same network.
Sometimes it is useful to verify assumptions.
- There is only one WiFi network, from the Orbi.
The Spectrum equipment does not broadcast WiFi. - The Orbi web interface Attached Devices page shows both computer and printer connected and they have IP addresses in the same IP subnet (which is typically 192.168.1.x)
Or, the Orbi 'app' shows them both as connnected devices with IP's in the same subnet.
Some printer installation instructions recommend connecting the printer via a USB cable and using a setup program on the PC before moving to WiFi. If you can provide the model number of the Epson we can look at the installation instructions on-line.