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Forum Discussion
BillYoung
Mar 16, 2021Luminary
RBR50 - 2.7.2.104 firmware - Issues?
To whom it may concern, FURRYe38: After upgrading my firmware to 2.7.2.104, I have been having issues. Devices successfully connect to the Orbi, but have no internet. If I reboot the Orbi and ...
FURRYe38
Mar 16, 2021Guru - Experienced User
Did you power OFF the ISP modem and RBR after the FW update?
How about a factory reset as last resort before going back?
- JroachMar 16, 2021Luminary
Furrye38,
Hello again:).
Similar problem to OP. Updated firmware (.104) a few days ago and have had issues with wired or wireless getting to the internet. Logs don't provide any clues. This am, rebooted modem and no change. rebooted orbi and all is well (for now).
Any tools or suggestions an what to capture in order to determine the root cause? I hate just rebooting to fix a problem.
- FURRYe38Mar 16, 2021Guru - Experienced User
Please continue to post over in your original post:
https://community.netgear.com/t5/Orbi/RBK50/td-p/2070845/jump-to/first-unread-message
Thank you.
Jroach wrote:Furrye38,
Hello again:).
Similar problem to OP. Updated firmware (.104) a few days ago and have had issues with wired or wireless getting to the internet. Logs don't provide any clues. This am, rebooted modem and no change. rebooted orbi and all is well (for now).
Any tools or suggestions an what to capture in order to determine the root cause? I hate just rebooting to fix a problem.
- BAM2019Mar 20, 2021Star
Updated to ORBI firmware 2.7.2.104 and internet dropped several times daily. Before firmware update no problems. Using Spectrum Business 1Gig internet. I rolled back to ORBI firmware V2.6.1.40 and so far no issues.
- bcrounseMar 20, 2021InitiateLooks like the checkbox was the ultimate solution for me (or just waiting and was coincidence). The new time server did nothing, but other than a 15 second blip after unchecking the 'automatically adjust for daylight savings', it's been good for almost 48 hours now.
- BillYoungMar 16, 2021Luminary
Hi FURRYe38:
To answer your questions:
Did you power OFF the ISP modem and RBR after the FW update? No.
How about a factory reset as last resort before going back? Would a factory reset really help if the firmware is the issue? I'll do it if you truly believe it would help.
- FURRYe38Mar 16, 2021Guru - Experienced User
Lets try the power OFF of the modem and RBR for 1 minute first then back ON.
BillYoung wrote:Hi FURRYe38:
To answer your questions:
Did you power OFF the ISP modem and RBR after the FW update? No.
How about a factory reset as last resort before going back? Would a factory reset really help if the firmware is the issue? I'll do it if you truly believe it would help.
- bdc2021Mar 18, 2021Initiate
Bill a factory reset will solve your problem. It did for me. Had nothing to do with the firmware. Other people have rolled back to previous firmware versions with no results. Uncheck Advanced>Administration>NTP Settings>Automatically adjust for daylight savings time
A Netgear developer introduced a Daylight Savings bug.
- GeblaMar 18, 2021Apprentice
So happy that I read this before I am getting this bug. We will have day light saving on 28/03. I therefore disabled daylight saving and changed the NTP server. hoping this will prevent taht I am getting this issue