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BillYoung's avatar
BillYoung
Luminary
Mar 16, 2021
Solved

RBR50 - 2.7.2.104 firmware - Issues?

To whom it may concern, FURRYe38: After upgrading my firmware to 2.7.2.104, I have been having issues.  Devices successfully connect to the Orbi, but have no internet.  If I reboot the Orbi and ...
  • BillYoung's avatar
    BillYoung
    Mar 16, 2021

    Hi FURRYe38:

     

    So far so good (very short timeframe).  Also, changed the NTP server from Netgear's to time.nist.gov.  If I continue to have connectivity issues, I'll do the factory reset and re-setup from scratch.  Thanks for your help.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 16, 2021

Did you power OFF the ISP modem and RBR after the FW update? 

How about a factory reset as last resort before going back? 

Jroach's avatar
Jroach
Luminary
Mar 16, 2021

Furrye38,

 

Hello again:).

 

Similar problem to OP.  Updated firmware (.104) a few days ago and have had issues with wired or wireless getting to the internet.  Logs don't provide any clues.  This am, rebooted modem and no change.  rebooted orbi and all is well (for now).

 

Any tools or suggestions an what to capture in order to determine the root cause?  I hate just rebooting to fix a problem.