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Forum Discussion
BillYoung
Mar 16, 2021Luminary
RBR50 - 2.7.2.104 firmware - Issues?
To whom it may concern, FURRYe38: After upgrading my firmware to 2.7.2.104, I have been having issues. Devices successfully connect to the Orbi, but have no internet. If I reboot the Orbi and ...
FURRYe38
Mar 16, 2021Guru - Experienced User
Did you power OFF the ISP modem and RBR after the FW update?
How about a factory reset as last resort before going back?
BillYoung
Mar 16, 2021Luminary
Hi FURRYe38:
To answer your questions:
Did you power OFF the ISP modem and RBR after the FW update? No.
How about a factory reset as last resort before going back? Would a factory reset really help if the firmware is the issue? I'll do it if you truly believe it would help.
- FURRYe38Mar 16, 2021Guru - Experienced User
Lets try the power OFF of the modem and RBR for 1 minute first then back ON.
BillYoung wrote:Hi FURRYe38:
To answer your questions:
Did you power OFF the ISP modem and RBR after the FW update? No.
How about a factory reset as last resort before going back? Would a factory reset really help if the firmware is the issue? I'll do it if you truly believe it would help.
- BillYoungMar 16, 2021Luminary
Hi FURRYe38:
Done. Everything reconnected to the Orbi and the internet after the shutdown and reboot. Is this firmware version stable enough to continue to be used? I don't want to have to keep rebooting the Orbi to resolve connectivity issues.
- FURRYe38Mar 16, 2021Guru - Experienced User
I had to factory reset mine as in the process of helping to find out if Circle was supported on the RBR50 in recent versions of FW, which it is, v102. So mines been reset and setup from scratch. It's been online and running well with my RBS20 for almost a month until we had a power bump this morning so that counter is reset.
I would do a full on reset and setup from scratch at some point if the power cycle doesn't work to solve this for you.
Also check out your NTP settings, change from NGs to something else. Try time.nist.gov.
BillYoung wrote:Hi FURRYe38:
Done. Everything reconnected to the Orbi and the internet after the shutdown and reboot. Is this firmware version stable enough to continue to be used? I don't want to have to keep rebooting the Orbi to resolve connectivity issues.
- bdc2021Mar 18, 2021Initiate
Bill a factory reset will solve your problem. It did for me. Had nothing to do with the firmware. Other people have rolled back to previous firmware versions with no results. Uncheck Advanced>Administration>NTP Settings>Automatically adjust for daylight savings time
A Netgear developer introduced a Daylight Savings bug.
- GeblaMar 18, 2021Apprentice
So happy that I read this before I am getting this bug. We will have day light saving on 28/03. I therefore disabled daylight saving and changed the NTP server. hoping this will prevent taht I am getting this issue
- kinwolfMar 18, 2021Guide
Well, here I downgraded to 2.6.1 but doing so screwed the admin interface authentication so I had to do a factory reset too. So far, so good, no more problems, but I cannot say which of the two solved it. Only thing I know was that it was a HIGHLY frustrating experience.