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BillYoung's avatar
BillYoung
Luminary
Mar 16, 2021
Solved

RBR50 - 2.7.2.104 firmware - Issues?

To whom it may concern, FURRYe38: After upgrading my firmware to 2.7.2.104, I have been having issues.  Devices successfully connect to the Orbi, but have no internet.  If I reboot the Orbi and ...
  • BillYoung's avatar
    BillYoung
    Mar 16, 2021

    Hi FURRYe38:

     

    So far so good (very short timeframe).  Also, changed the NTP server from Netgear's to time.nist.gov.  If I continue to have connectivity issues, I'll do the factory reset and re-setup from scratch.  Thanks for your help.

BillYoung's avatar
BillYoung
Luminary
Mar 16, 2021

Hi FURRYe38:

 

To answer your questions:

 

Did you power OFF the ISP modem and RBR after the FW update?  No. 

How about a factory reset as last resort before going back?  Would a factory reset really help if the firmware is the issue?  I'll do it if you truly believe it would help.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 16, 2021

Lets try the power OFF of the modem and RBR for 1 minute first then back ON. 

BillYoung wrote:

Hi FURRYe38:

 

To answer your questions:

 

Did you power OFF the ISP modem and RBR after the FW update?  No. 

How about a factory reset as last resort before going back?  Would a factory reset really help if the firmware is the issue?  I'll do it if you truly believe it would help.