NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BillYoung
Mar 16, 2021Luminary
RBR50 - 2.7.2.104 firmware - Issues?
To whom it may concern, FURRYe38: After upgrading my firmware to 2.7.2.104, I have been having issues. Devices successfully connect to the Orbi, but have no internet. If I reboot the Orbi and ...
CaptainPing
Mar 16, 2021Star
Same exact issue after upgrading. At first it was just slow speed on my phone but then after that issue basically all devices in my home keep reporting no internet or internet unavailable. The only thing that seemed to alleviate the issue was putting my devices on static IP's with the gateway as DNS1 and a setting up google as DNS2. This fixed the issue but this never happened before the upgrade.
I'm going to reset it today and try again.
FURRYe38
Mar 16, 2021Guru - Experienced User
Also check your NTP settings. Seeing more posts regarding this since the time change this passed weekend. Try changing from NG server to time.nist.gov or something else and test.
Let us know how the reset goes. Someome posted the reset helped them.
CaptainPing wrote:Same exact issue after upgrading. At first it was just slow speed on my phone but then after that issue basically all devices in my home keep reporting no internet or internet unavailable. The only thing that seemed to alleviate the issue was putting my devices on static IP's with the gateway as DNS1 and a setting up google as DNS2. This fixed the issue but this never happened before the upgrade.
I'm going to reset it today and try again.
- CaptainPingMar 16, 2021Star
Why didn't I think of that! Freaking daylight savings, curse you! I'll check that setting a in a minute.
- CaptainPingMar 16, 2021Star
I set my NTP server to time.nrc.ca, I'm Canada and that's the one the have listed on canada.ca https://nrc.canada.ca/en/certifications-evaluations-standards/canadas-official-time/network-time-protocol-ntp.
I'll leave it like that for an hour and reply back.
- CaptainPingMar 16, 2021Star
Nope that made it worse, now none of my devices can connect back > : (
- FURRYe38Mar 16, 2021Guru - Experienced User
Wow, odd that changing NTP is making it worse. Try time.nist.gov and see.
Has a reset and setup from scratch been performed yet.
CaptainPing wrote:Nope that made it worse, now none of my devices can connect back > : (
- CaptainPingMar 16, 2021Star
I performed a reset but was still noticing it, slow speed, no internet messages, and connectivity issues with discord. I did a factory reset on the modem but noticed before I did it that it also has time settings. To change that I had to log in to the modem, unbridge it, set it to time.nrc.ca and bridge it again. Its been about 10 minutes so far and everything seems to be working.
At this point I'm just trying out different things to see what sticks. I'll reply back in a couple hours or so.