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Forum Discussion
BillYoung
Mar 16, 2021Luminary
RBR50 - 2.7.2.104 firmware - Issues?
To whom it may concern, FURRYe38: After upgrading my firmware to 2.7.2.104, I have been having issues. Devices successfully connect to the Orbi, but have no internet. If I reboot the Orbi and ...
FURRYe38
Mar 16, 2021Guru - Experienced User
I had to factory reset mine as in the process of helping to find out if Circle was supported on the RBR50 in recent versions of FW, which it is, v102. So mines been reset and setup from scratch. It's been online and running well with my RBS20 for almost a month until we had a power bump this morning so that counter is reset.
I would do a full on reset and setup from scratch at some point if the power cycle doesn't work to solve this for you.
Also check out your NTP settings, change from NGs to something else. Try time.nist.gov.
BillYoung wrote:Hi FURRYe38:
Done. Everything reconnected to the Orbi and the internet after the shutdown and reboot. Is this firmware version stable enough to continue to be used? I don't want to have to keep rebooting the Orbi to resolve connectivity issues.
BillYoung
Mar 16, 2021Luminary
Hi FURRYe38:
So far so good (very short timeframe). Also, changed the NTP server from Netgear's to time.nist.gov. If I continue to have connectivity issues, I'll do the factory reset and re-setup from scratch. Thanks for your help.
- FURRYe38Mar 16, 2021Guru - Experienced User
Ok. Seems like since the time change, more posts seeing regarding DNS and other stuff.
Keep us posted.
BillYoung wrote:Hi FURRYe38:
So far so good (very short timeframe). Also, changed the NTP server from Netgear's to time.nist.gov. If I continue to have connectivity issues, I'll do the factory reset and re-setup from scratch. Thanks for your help.
- vajimMar 16, 2021Master
FURRYe38 wrote:Ok. Seems like since the time change, more posts seeing regarding DNS and other stuff.
Keep us posted.
BillYoung wrote:Hi FURRYe38:
So far so good (very short timeframe). Also, changed the NTP server from Netgear's to time.nist.gov. If I continue to have connectivity issues, I'll do the factory reset and re-setup from scratch. Thanks for your help.
Hey FURRYe38
I think the firmware developers have you in mind. The NTP area confusion now adds more questions to the list you can ask to someone who needs help with a firmware update.
- FURRYe38Mar 17, 2021Guru - Experienced User
Hopefully this will work for you.
BillYoung wrote:Hi FURRYe38:
So far so good (very short timeframe). Also, changed the NTP server from Netgear's to time.nist.gov. If I continue to have connectivity issues, I'll do the factory reset and re-setup from scratch. Thanks for your help.
- FURRYe38Mar 18, 2021Guru - Experienced User
I presume this is still working for you?
BillYoung wrote:Hi FURRYe38:
So far so good (very short timeframe). Also, changed the NTP server from Netgear's to time.nist.gov. If I continue to have connectivity issues, I'll do the factory reset and re-setup from scratch. Thanks for your help.
- vajimMar 18, 2021Master
FURRYe38 wrote:I presume this is still working for you?
BillYoung wrote:Hi FURRYe38:
So far so good (very short timeframe). Also, changed the NTP server from Netgear's to time.nist.gov. If I continue to have connectivity issues, I'll do the factory reset and re-setup from scratch. Thanks for your help.
I believe he marked it as solved
- bcrounseMar 18, 2021Initiate
I can't remember if I upgraded to 104 before/after/during Daylight Savings, but I'm pretty sure it was 36 hours after. Prior to the firmware update (and what prompted me to run the firmware update) was losing internet connections (connecting to wi-fi just fine).
Additionally, if I'm connected trough a VPN then I have full internet connection.
I had to manually update my 2 RBR50 from 102 to 104 via file. Still no help (well, for about a day)
This morning I updated the NTP to time.nist.gov. (Worked for about 2 hours)
Now, I just noticed that additional recommendation was to uncheck the 'Automatically adjust for Daylight Savings', so I'll uncheck that and see how far that goes.
- BillYoungMar 19, 2021Luminary
Continues to be good for me. I've noticed some people say to uncheck the Automatically Adjust for Daylight Savings Time. I haven't done that. Should I?
- FURRYe38Mar 19, 2021Guru - Experienced User
If it's working, leave it. You can try it if you like. Kind of doubt the problem will appear again. Seems like all this was when the time changed last weekend and given the few days, seems to have past. Also been reports of Traffic Meter being another cause. One user I talked with had that enabled. Disabled it and is working correctly now.
Do you use Traffic Meter any?
BillYoung wrote:Continues to be good for me. I've noticed some people say to uncheck the Automatically Adjust for Daylight Savings Time. I haven't done that. Should I?