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BillYoung's avatar
BillYoung
Luminary
Mar 16, 2021
Solved

RBR50 - 2.7.2.104 firmware - Issues?

To whom it may concern, FURRYe38: After upgrading my firmware to 2.7.2.104, I have been having issues.  Devices successfully connect to the Orbi, but have no internet.  If I reboot the Orbi and ...
  • BillYoung's avatar
    BillYoung
    Mar 16, 2021

    Hi FURRYe38:

     

    So far so good (very short timeframe).  Also, changed the NTP server from Netgear's to time.nist.gov.  If I continue to have connectivity issues, I'll do the factory reset and re-setup from scratch.  Thanks for your help.

CaptainPing's avatar
CaptainPing
Star
Mar 16, 2021

V2.6.1.40, I did it at 6:30 est and so far so good. The issue was primarily happening on wifi devices, but since then Discord, Hearthstone, and my apps haven't had any spinning wheels or disconnect errors. I did a factory reset first and then rolled it back.

 

I know you can access the router via command line but I don't even know if there would be a log for issues likes this. I have no idea what was going on with the packets between my wifi devices and the router. Thank god you can roll back the firmware to an old one, a lot of electronic devices don't let you roll back without a dumb 30/30/30 procedure.

 

Personally I think the hardware in the Orbi is great but this is my first issue with the firmware.

 

I lost 5 hearthstone games because of this...who's going to get my gold stars back? : P

 

fredlvt's avatar
fredlvt
Tutor
Mar 17, 2021

I am seeing the same problem.   I have to reboot my RBR50 primary router 4-5 times a day to get reconnected to the internet.

 

Can I ask a dumb question?  How do I revert to an older firmware?  I usually allow Orbi to upgrade whenever I get a notification.

 

4 kids teaching/learning in-home, me working from home, these constant disconnects are killing us.

 

I agree, hardware has been a godsend to wholehouse WiFi, but this latest firmware has really changed my opinion.