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Forum Discussion
BillYoung
Mar 16, 2021Luminary
RBR50 - 2.7.2.104 firmware - Issues?
To whom it may concern, FURRYe38: After upgrading my firmware to 2.7.2.104, I have been having issues. Devices successfully connect to the Orbi, but have no internet. If I reboot the Orbi and ...
SidewinderX
Mar 22, 2021Guide
Just chiming in that I think I'm having the same issue -- started the past week (...after DST) where the router is dropping selected devices... not everything; for example the wired Roku never looses connection, nor does my work laptop (wifi+VPN), but most other laptops / cell phones are losing their connection. It comes back after I reboot, but that only lasts for a few hours to half-a-day before I have to restart the router again.
I'm trying the DST/NTP sever update now, and will disable traffic meter and hope that works.
- GeblaMar 22, 2021Apprentice
And in the meantime the firmware is still available for download without any comments on known issues.
It seams that things like this is outside the normal service procedures and therefore ignored. The problem, as customer, is that moving to another company makes no difference as the other company will have similar processes in place.
- vajimMar 22, 2021Master
Gebla wrote:And in the meantime the firmware is still available for download without any comments on known issues.
It seams that things like this is outside the normal service procedures and therefore ignored. The problem, as customer, is that moving to another company makes no difference as the other company will have similar processes in place.
The root of the problem is that most people interpret 'available' to mean 'must have'
sad
- GeblaMar 22, 2021Apprentice
The root of the problem is that most people interpret 'available' to mean 'must have'
sad
If teh only description in the release note is security fixes and the device portal highlights and recommends a firmware update is must have maybe the preferred response.
- WillRogersMMar 22, 2021Tutor
Do try the factory reset as I described it. Make sure to use the same network settings (name and password). For me, EVERYTHING connected flawlessly.
I too had tried just a reset (or reboot really) with results similiar to yours. The factory reset seems to have done the trick.
The latest firmware (which, as I noted, I HAD to install) is working just fine now.
Wish you well.
SidewinderX wrote:Just chiming in that I think I'm having the same issue -- started the past week (...after DST) where the router is dropping selected devices... not everything; for example the wired Roku never looses connection, nor does my work laptop (wifi+VPN), but most other laptops / cell phones are losing their connection. It comes back after I reboot, but that only lasts for a few hours to half-a-day before I have to restart the router again.
I'm trying the DST/NTP sever update now, and will disable traffic meter and hope that works.
- SidewinderXMar 25, 2021Guide
I think I'll have to do the factory reset. The updated NTP settings doesn't seem to solved it for me. Still getting regular disconnects. :(
- vajimMar 25, 2021Master
SidewinderX wrote:I think I'll have to do the factory reset. The updated NTP settings doesn't seem to solved it for me. Still getting regular disconnects. :(
How about the Traffic meter?