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RBR50 - Attached devices gone really wacky
I have successfully used the "Attched Devices" capability by managing names and other device info to monitor and manage my WiFi devices. For no apperent or obvious reason this info has gone completel...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What devices do you have connected?
What browser are you using? Try a different broswer like IE11, Firefox or Opera...
GASkinner wrote:I have successfully used the "Attched Devices" capability by managing names and other device info to monitor and manage my WiFi devices. For no apperent or obvious reason this info has gone completely worng (see attached).
Devices from #13 onward now show:
Odd numbers, and devices numbers in the "Device Name" field
"-----device: xx- in place of the IP address
The IP address in place of the MAC address
Connection all show as "Unkown"
What on earth is going on here?
Router Firmware Version
V2.3.1.60Bell HomeHub 3000
Devices (30-35) PC's, Alexa's, Cameras, Phillips Hue, Sonos, Tablets, Printer, WD storage device.
Browsers tried - Chrome, Firefox, Vivaldi, Edge.
Your ISP modem already has WiFi and built in router. What mode is the modem working in? Modem or router mode?
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopMight need to factory reset the RBR and setup from scratch if a power OFF of the RBR for 30 seconds doesn't seem to help any.
The Bell modem is in bridge mode. It is not providing any WiFi signals.
I had them do this for me when they installed it.
Just fyi.... tried the complete reset with a manual flush of the firmware. No luck!
On the plus side I now have a support ticket and they are trying to help, no resolution just yet.
This seems to be a pretty serious problem which makes managing attached device 100% impossible from the Orbi dashboard.