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Forum Discussion
GASkinner
Jul 03, 2019Tutor
RBR50 - Attached devices gone really wacky
I have successfully used the "Attched Devices" capability by managing names and other device info to monitor and manage my WiFi devices. For no apperent or obvious reason this info has gone completel...
FURRYe38
Jul 04, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What devices do you have connected?
What browser are you using? Try a different broswer like IE11, Firefox or Opera...
GASkinner wrote:I have successfully used the "Attched Devices" capability by managing names and other device info to monitor and manage my WiFi devices. For no apperent or obvious reason this info has gone completely worng (see attached).
Devices from #13 onward now show:
Odd numbers, and devices numbers in the "Device Name" field
"-----device: xx- in place of the IP address
The IP address in place of the MAC address
Connection all show as "Unkown"
What on earth is going on here?
GASkinner
Jul 11, 2019Tutor
Just fyi.... tried the complete reset with a manual flush of the firmware. No luck!
On the plus side I now have a support ticket and they are trying to help, no resolution just yet.
This seems to be a pretty serious problem which makes managing attached device 100% impossible from the Orbi dashboard.