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Forum Discussion
RBR50 - How do I force my cell phone to connect at 2.4GHz
I bought wifi bulbs and downloaded related application on cell phone. The basic requirement for vendor's app that cell phone need to connected on 2.4GHz but my phone is always connected on 5.2GHz. Ho...
There are a couple of options:
- Try the app first. When apps are written correctly, the smartphone can connect to the WiFi bulb @ 2.4G and tell the bulb the SSID and password of the Orbi. I personally did this with three brands of "smart plug" with no problems (not bulbs, but still IoT devices).
- If the phone really has to be connected to Orbi at 2.4G, you simply make 5G unavailable for a short time:
First, turn off "Broadcast SSID" on the 5G band.
Second, disconnect and reconnect the smartphone. The 5G is not broadcasting SSID, so the phone has to connect to the 2.4G network.
Third, go through the setup procedure at 2.4G.
Finally, check the "Broadcast SSID" on Orbi and reconnect the phone at 5G.
Please report how it goes. It would be useful to know which brand of WiFi bulb this is.
I don't think on Orbi we have option to choose SSID between 2.4Hz and 5.2Ghz. The system or unit itself decides the connection.
Regards
Have you tried the first response (above)? i.e. stop broadcasting the 5G SSID and reconnect the phone?
I did login in router admin. I don't see option for 2 channels like 2.4 and 5.2GHz. The only option avaliable is 5.2GHz and If I turn thatt off, I wouldn't have internet connection. Advance settings on router admin, I don't see any option on two channel transmission specially Orbi. I know that router likes NightHawk etc has option on 2 channel tramsmission but not on Orbi.
Maybe if you help on specific steps on Orbi admin, I can try again.
On the Orbi Administrative web site, select the Advanced Tab->Advanced Setup->Wireless Settings. There is one section for 2.4G and one section for 5G. On the 5G section, unclick "Enable SSID Broadcast", which means "do not broadcast a WiFi name on 5G." When a device looks for possible connections, the only connection broadcasting the Orbi WiFi SSID will be 2.4G.