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Forum Discussion
KothogaX
Jan 04, 2020Follower
RBR50 - Massive connection issues, wrong password, dropped devices, etc
Morning collective mind, Having an issue that has now spanned two seperate RBK53 systems. Late last week I started to have issues with my FireTVs saying that there was no network connection, a s...
FURRYe38
Jan 04, 2020Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the Mfr and model# of the ethernet switch in the configuration?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last update?
Mac1988
Jul 20, 2022Aspirant
For anyone who is hunting for an answer I’ve spent 6 weeks trying different things and I’ve finally got it to connect back up again. RBR50 and 4th Gen lock.
I THINK what worked was changing from 20/40 coexistence to 20 and move 2.4 from Auto to channel 01. I’ve got MIMO and beamforming on but daisy chain disabled. Honestly I went back and forth attempting everything under the sun, I’ve moved the router closer but that didn’t help until I did the first two things. Also my phone was connected to 5G (everything I read said it shouldn’t make a difference and I got tired of constantly dropping it to 25% when it didn’t help). Hoping it holds
I THINK what worked was changing from 20/40 coexistence to 20 and move 2.4 from Auto to channel 01. I’ve got MIMO and beamforming on but daisy chain disabled. Honestly I went back and forth attempting everything under the sun, I’ve moved the router closer but that didn’t help until I did the first two things. Also my phone was connected to 5G (everything I read said it shouldn’t make a difference and I got tired of constantly dropping it to 25% when it didn’t help). Hoping it holds