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cristina123's avatar
cristina123
Aspirant
Nov 24, 2020

RBR50 - Need to reset password

I am upgrading my phone and my Orbi app on my current phone is using facial recognition to let me know. I don't remember what the password was when I set it up. Now I'm upgrading to a new phone and I need the password. It's asking for the admin password. How do I get this or reset it? 

2 Replies

    • cristina123's avatar
      cristina123
      Aspirant
      Chuck- thanks for responding. I tried the first link but it says I’m not on the ORBI network but I am. I might have no choice but to reset it. Ugh.