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Forum Discussion
cristina123
Nov 24, 2020Aspirant
RBR50 - Need to reset password
I am upgrading my phone and my Orbi app on my current phone is using facial recognition to let me know. I don't remember what the password was when I set it up. Now I'm upgrading to a new phone and I need the password. It's asking for the admin password. How do I get this or reset it?
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- --ChuckGuide
cristina123
To recover see: https://kb.netgear.com/en_US/31016/You could also reset the Orbi: https://kb.netgear.com/en_US/31486/
cristina123 wrote:I am upgrading my phone and my Orbi app on my current phone is using facial recognition to let me know. I don't remember what the password was when I set it up. Now I'm upgrading to a new phone and I need the password. It's asking for the admin password. How do I get this or reset it?
- cristina123AspirantChuck- thanks for responding. I tried the first link but it says I’m not on the ORBI network but I am. I might have no choice but to reset it. Ugh.