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RBR50 - rebooting daily after internet via wifi drops
(Originally posted to wrong forum; sorry) Since the latest firmware update (2.7.2.104) I've been rebooting daily. Phone connects w/o internet, some devices connect, some have no connection. I've ha...
This appears related to the recent DNS/NTP issue. The router appears to lose the ability to relay DNS requests on any FW version.
To confirm, try to set the DNS on your laptop or phone to something other than the router. No need to roll back.
Here's a link to one of many other threads on this topic:
lordga wrote:
You can't rollback they firmware. That was the first thing I thought of. Tried the manual process, it doesn't work.
You can't rollback they firmware. That was the first thing I thought of. Tried the manual process, it doesn't work.
This appears related to the recent DNS/NTP issue. The router appears to lose the ability to relay DNS requests on any FW version.
To confirm, try to set the DNS on your laptop or phone to something other than the router. No need to roll back.
Here's a link to one of many other threads on this topic:
lordga wrote:
You can't rollback they firmware. That was the first thing I thought of. Tried the manual process, it doesn't work.
FURRYe38 wrote:This appears related to the recent DNS/NTP issue. The router appears to lose the ability to relay DNS requests on any FW version.
To confirm, try to set the DNS on your laptop or phone to something other than the router. No need to roll back.
Here's a link to one of many other threads on this topic:
lordga wrote:
You can't rollback they firmware. That was the first thing I thought of. Tried the manual process, it doesn't work.This appears related to the recent DNS/NTP issue which is linked to FIRMWARE
- Dropping internet after (2.7.2.104) firmware.
Have been reading posts:
- NTP to right timezone
- Auto adjust for Daylight savings time unchecked
- Preferred NTP server set to time.nist.gov
Also manually reset RBR50 (running in AP mode -- so no traffic meter to turn off). And manually reset both RBS50 (also running 2.7.2.104).
- Turned everything off 90+ seconds
- Turned Comcast router on first and waited for full connection and then restarted Orbis starting with main unit
Any other ideas ...
- Did notice Dynamic DNS is off but that's factory standard????Do both wired and wireless devices not get internet when this happens?
WiFi on the modem router fully turned off?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Turn OFF the RBS and test the RBR alone. Does it exhibit problems?
Many features are disabled on Orbi when in AP mode.
Bart1968 wrote:
Dropping internet after (2.7.2.104) firmware.
Have been reading posts:
- NTP to right timezone
- Auto adjust for Daylight savings time unchecked
- Preferred NTP server set to time.nist.gov
Also manually reset RBR50 (running in AP mode -- so no traffic meter to turn off). And manually reset both RBS50 (also running 2.7.2.104).
- Turned everything off 90+ seconds
- Turned Comcast router on first and waited for full connection and then restarted Orbis starting with main unit
Any other ideas ...
- Did notice Dynamic DNS is off but that's factory standard????
- Thanks for the suggestion. So far it's been running uninterrupted for over 24 hours after adopting the NTP fix (untick automatic DST compensation & change time zone one to the east.) Keeping my fingers crossed!
Same issue here, was driving me nuts with reboots to modem and router. Didn't seem to happen right after firmware update so didn't really seem to trigger that as being the culprit. I did the DST suggestions, hope that takes. With kid and wife working from home and having interviews coming up reliabe Internet would be nice. Since making these changes are you still good?
AlaskaDave wrote:Same issue here, was driving me nuts with reboots to modem and router. Didn't seem to happen right after firmware update so didn't really seem to trigger that as being the culprit. I did the DST suggestions, hope that takes. With kid and wife working from home and having interviews coming up reliabe Internet would be nice. Since making these changes are you still good?
From what I read and what I tested on my RBK50 (1 RBR, 1x RBS wired, 2x RBS via wifi on FW 2.7.2.104), there is only one modification in the settings required (login via web GUI):
-> disable "Traffic Meter" in the advanced tab
-> if this does not help, you can also deactivate DST and use an alternative time server (I guess this is not reuqired)
facts:
- the DNS/disconnect issues are caused by a bug (which is present also in older firmwares)
- the issue usually starts at daylight saving (or a few hours later -> when "DHCP lease" renews the device IP)
- the best/easiest fix is to DEACTIVATE "Traffic-Meter"
Here are a few offical statements from Netgear:
https://community.netgear.com/t5/Orbi/Orb-RB40-MAJOR-DNS-Issue/m-p/2074390/highlight/true#M117523
https://community.netgear.com/t5/Orbi/DNS-problems/m-p/2074345/highlight/true#M117514
