NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBR50 - rebooting daily after internet via wifi drops
(Originally posted to wrong forum; sorry) Since the latest firmware update (2.7.2.104) I've been rebooting daily. Phone connects w/o internet, some devices connect, some have no connection. I've ha...
This appears related to the recent DNS/NTP issue. The router appears to lose the ability to relay DNS requests on any FW version.
To confirm, try to set the DNS on your laptop or phone to something other than the router. No need to roll back.
Here's a link to one of many other threads on this topic:
lordga wrote:
You can't rollback they firmware. That was the first thing I thought of. Tried the manual process, it doesn't work.
FURRYe38 wrote:This appears related to the recent DNS/NTP issue. The router appears to lose the ability to relay DNS requests on any FW version.
To confirm, try to set the DNS on your laptop or phone to something other than the router. No need to roll back.
Here's a link to one of many other threads on this topic:
lordga wrote:
You can't rollback they firmware. That was the first thing I thought of. Tried the manual process, it doesn't work.
This appears related to the recent DNS/NTP issue which is linked to FIRMWARE
Dropping internet after (2.7.2.104) firmware.
Have been reading posts:
- NTP to right timezone
- Auto adjust for Daylight savings time unchecked
- Preferred NTP server set to time.nist.gov
Also manually reset RBR50 (running in AP mode -- so no traffic meter to turn off). And manually reset both RBS50 (also running 2.7.2.104).
- Turned everything off 90+ seconds
- Turned Comcast router on first and waited for full connection and then restarted Orbis starting with main unit
Any other ideas ...
- Did notice Dynamic DNS is off but that's factory standard????
Have been reading posts:
- NTP to right timezone
- Auto adjust for Daylight savings time unchecked
- Preferred NTP server set to time.nist.gov
Also manually reset RBR50 (running in AP mode -- so no traffic meter to turn off). And manually reset both RBS50 (also running 2.7.2.104).
- Turned everything off 90+ seconds
- Turned Comcast router on first and waited for full connection and then restarted Orbis starting with main unit
Any other ideas ...
- Did notice Dynamic DNS is off but that's factory standard????
Do both wired and wireless devices not get internet when this happens?
WiFi on the modem router fully turned off?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Turn OFF the RBS and test the RBR alone. Does it exhibit problems?
Many features are disabled on Orbi when in AP mode.
Bart1968 wrote:
Dropping internet after (2.7.2.104) firmware.
Have been reading posts:
- NTP to right timezone
- Auto adjust for Daylight savings time unchecked
- Preferred NTP server set to time.nist.gov
Also manually reset RBR50 (running in AP mode -- so no traffic meter to turn off). And manually reset both RBS50 (also running 2.7.2.104).
- Turned everything off 90+ seconds
- Turned Comcast router on first and waited for full connection and then restarted Orbis starting with main unit
Any other ideas ...
- Did notice Dynamic DNS is off but that's factory standard????- TY for responding.
2 satellites are more than 30 feet away in different directions from RBR
I did notice with Auto adjust for daylight savings unchecked that I needed to go timezone +1 to get proper time.
I no longer have anything wired connected from back of RBR but prior experience was both wireless lost internet connectivity AND anything wired directly to back of RBR- Finally, confirmed that Comcast supplied router has WiFi disabled for both 2.4 and 5