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Forum Discussion
Doug6392
Mar 21, 2021Guide
RBR50 - rebooting daily after internet via wifi drops
(Originally posted to wrong forum; sorry) Since the latest firmware update (2.7.2.104) I've been rebooting daily. Phone connects w/o internet, some devices connect, some have no connection. I've ha...
- Mar 21, 2021
This appears related to the recent DNS/NTP issue. The router appears to lose the ability to relay DNS requests on any FW version.
To confirm, try to set the DNS on your laptop or phone to something other than the router. No need to roll back.
Here's a link to one of many other threads on this topic:
lordga wrote:
You can't rollback they firmware. That was the first thing I thought of. Tried the manual process, it doesn't work.
Bart1968
Apr 17, 2021Aspirant
So turned off power to both RBSs
Have had to restart RBR50 2x. No longer getting pink LEDs at top -. No lights at all for a while and will eventually turn Pink. From iOS device using native wifi sees SSID but says no internet connection. If restart RBR50, get internet connection for a while.
NTP settings Mountain Time with automatically adjust for daylight savings time on. Preferred NTP time.google.com
Have had to restart RBR50 2x. No longer getting pink LEDs at top -. No lights at all for a while and will eventually turn Pink. From iOS device using native wifi sees SSID but says no internet connection. If restart RBR50, get internet connection for a while.
NTP settings Mountain Time with automatically adjust for daylight savings time on. Preferred NTP time.google.com
FURRYe38
Apr 19, 2021Guru - Experienced User
What is the mfr and model# of the isp modem or host router the RBR is connected too in AP mode?
Seems the maybe the RBR is not getting signal from the host router which is indicated by the PINK led on top.
Ensure you have a good quality LAN cable in between the RBR and host router. CAT6 is recommended.
Try the following NTP server:
Uncheck Automatically adjust for daylight savings time
Set preferred NTP server to 1.pool.ntp.org
Try the RBR in router mode and set the DMZ on the host router up for the IP address the RBR gets from the host router.
Has a factory reset been performed since last update?
Bart1968 wrote:
So turned off power to both RBSs
Have had to restart RBR50 2x. No longer getting pink LEDs at top -. No lights at all for a while and will eventually turn Pink. From iOS device using native wifi sees SSID but says no internet connection. If restart RBR50, get internet connection for a while.
NTP settings Mountain Time with automatically adjust for daylight savings time on. Preferred NTP time.google.com
- vajimApr 19, 2021Master
factory reset = lost passwords
- Bart1968Apr 19, 2021AspirantThink I made progress:
- Got pissed because this thing worked flawlessly for the last 6 months in exact same configuration with no change in modem, cable, or drop in my house -- only firmware update
- Went and bought RBR853 thinking it was hardware or firmware issue. Followed instructions and setup to similar configuration with latest firmware to same results. Less drops in router mode (every hour) vs AP mode (every 20 minutes)
- However, was having RBR connect through unmanaged gigabit switch. When moved cable directly to available port on back of cable modem have been up and running all day
- Weird and had thought of a bad switch so I had already replaced the switch with a brand new one however both tp-link. Comcast modem is a Technicolor CGM4331COM hardware rev 2
- So same cable, same location worked 6 months through switch but clearly doesn't now with either the old or new switch. Any chance it's a firmware and switch issue as my workstation and many other devices are on that switch and work fine?
- And looking for advice, will I see material benefit from the RBR850 with 2 satellites over the RBR50 with 2 satellites? Or should I save the $1000 - vajimApr 20, 2021Master
Only firmware update....where have we heard these words before?
- FURRYe38Apr 20, 2021Guru - Experienced User
Try a different brand switch like NG? NG GS-105/108v4, D-Link DGS-105/108 and HP ProCurve 1400/1800 series switches work for Orbi systems. Keep the RBR directly connected to the modem. Use a switch connected after the RBR or connect the switch behind the modem and don't connect the RBR to the switch. Connect other devices to the switch.
Bart1968 wrote:
Think I made progress:
- Got pissed because this thing worked flawlessly for the last 6 months in exact same configuration with no change in modem, cable, or drop in my house -- only firmware update
- Went and bought RBR853 thinking it was hardware or firmware issue. Followed instructions and setup to similar configuration with latest firmware to same results. Less drops in router mode (every hour) vs AP mode (every 20 minutes)
- However, was having RBR connect through unmanaged gigabit switch. When moved cable directly to available port on back of cable modem have been up and running all day
- Weird and had thought of a bad switch so I had already replaced the switch with a brand new one however both tp-link. Comcast modem is a Technicolor CGM4331COM hardware rev 2
- So same cable, same location worked 6 months through switch but clearly doesn't now with either the old or new switch. Any chance it's a firmware and switch issue as my workstation and many other devices are on that switch and work fine?
- And looking for advice, will I see material benefit from the RBR850 with 2 satellites over the RBR50 with 2 satellites? Or should I save the $1000 - Bart1968Apr 20, 2021AspirantThanks
Any thoughts on:
- And looking for advice, will I see material benefit from the RBR850 with 2 satellites over the RBR50 with 2 satellites? Or should I save the $1000 - FURRYe38Apr 20, 2021Guru - Experienced User
Have not had any major issues with either system though other have some issues with DNS which isn't a problem when in AP mode.
For the AX system, you'll be limited by what your devices support. Any wifi device with a 2x2 antenna configuration can't take advantage of the higher speed rates and performance on AX.
If you don't really have any devices that support AX then you could save money or hold off. Or keep the AX system and future proof your home.
Bart1968 wrote:
Thanks
Any thoughts on:
- And looking for advice, will I see material benefit from the RBR850 with 2 satellites over the RBR50 with 2 satellites? Or should I save the $1000