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GreyBat's avatar
GreyBat
Aspirant
Nov 21, 2019
Solved

RBR50 - Unexplained Internet Disconnect

  • GreyBat's avatar
    GreyBat
    Nov 22, 2019

    Thanks for all the helpful suggestions. For now, I will follow plemans advice and hope the problem doesn't resurface. If it does, then its likely a reset and backout of new firmware.

plemans's avatar
plemans
Guru - Experienced User
Nov 21, 2019

We need more info. Its like saying "my car doesn't drive"

1. What modem do you have?

2. Firmware on router?

3. Whats actually going on? did it disconnect once, multiple times. is the wifi dropping or are you connected but not internet?

More details help us to help you. 

We can't help with minimal info. 

You can go to netgear.com/support/   type in the model number and it'll give you manuals, firmware, install guides, and troubleshooting.