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Forum Discussion

GreyBat's avatar
GreyBat
Aspirant
Nov 21, 2019
Solved

RBR50 - Unexplained Internet Disconnect

  • GreyBat's avatar
    GreyBat
    Nov 22, 2019

    Thanks for all the helpful suggestions. For now, I will follow plemans advice and hope the problem doesn't resurface. If it does, then its likely a reset and backout of new firmware.

Retired_Member's avatar
Retired_Member
Nov 22, 2019
GreyBat wrote:

The modem is Technicolor TC4350. Definitely no router involved!

 

As I mentioned, I would rather not factory reset except as last resort due to time taken to reset all the reserved addresses. However, I have done a backup of the router settings. I assume restoring from the backup cfg file would work and would make it easier!?

 

Retired_Member- Short answer: Yes! (But new release also seemed to solve some other issues.)

Thanks...Good luck

 

There are others in here that know better but would rather lead people down rabbitt holes. Perhaps showing off their 'knowledge of all things' or being paid by the number of posts.

 

It's your network and your time.

GreyBat's avatar
GreyBat
Aspirant
Nov 22, 2019

Thanks for all the helpful suggestions. For now, I will follow plemans advice and hope the problem doesn't resurface. If it does, then its likely a reset and backout of new firmware.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 22, 2019

    Please try a factory reset with the newer FW version to confirm it would resolve it. If not, then revert back. 

    I haven't seen any disconnects with my RBR50 with v40 loaded. 


    Also be aware of this: https://kb.netgear.com/000061420/RBR50-RBS50-Firmware-Version-2-3-5-34-Hot-Fix

     

    Good Luck. 

    GreyBat wrote:

    Thanks for all the helpful suggestions. For now, I will follow plemans advice and hope the problem doesn't resurface. If it does, then its likely a reset and backout of new firmware.

     

    • Retired_Member's avatar
      Retired_Member
      Nov 22, 2019
      FURRYe38 wrote:

      Please try a factory reset...................

       

       

      Factory reset is for lost password

       

  • GreyBat's avatar
    GreyBat
    Aspirant
    Nov 24, 2019

    For completeness, I should say that I have done a manual update to V40 mainly to see whether it helped with device renaming. It didn't! But it doesn't seem to have broken anything either.

     

    (Apologies in advance if this incurs the wrath of Retired_Member !)

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Nov 25, 2019

      Did you factory reset the RBR after updating to v40 or just updated and continue? I have v40 loaded however I haven't had a chance to check the device naming issue has of yet. I do performe resets and setup from scratch with my routers. I'll check this today after work. 

      GreyBat wrote:

      For completeness, I should say that I have done a manual update to V40 mainly to see whether it helped with device renaming. It didn't! But it doesn't seem to have broken anything either.

       

       

       

      • GreyBat's avatar
        GreyBat
        Aspirant
        Nov 26, 2019

        No. I have not done a reset. That remains a last resort!

         

        As for the device naming issue, it's a mess! Some attached devices won't accept any changes, some allow the icon to be changed but not the details, some allow destails to be changed then revert the next day, and it appears some changed details get attached to a different device altogether. Also changes to device names made during address reservations are generally not carried over to the attached devices list, but (sometimes, at least) a change to the device name in attached devices will appear in the address resevations list. Apart from that, no problem:smileyhappy: