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Forum Discussion
LAGuy
Apr 16, 2019Tutor
RBR50 - WiFI Calling Rarely Works
I realize that this question has been posed by others, but there is not often a good resolution to this in other posts. We have an iPhone 6 and 8 here at home, which is a 3-story townhouse, and the t...
- Apr 16, 2019You’re not going to want to hear this, but I’d probably start from scratch with a full factory reset .
Don’t break band steering. Disable daisychain if you don’t need it. I’ve disabled 20/40 coexistence here. Enable all 3 of the advanced wireless features.
See if just doing this much fixes your WiFi calling. It did for me.
When doing the full reset, I’d turn off ALL wireless devices and leave all wired devices disconnected. Use the paper clip method to reset the Orbi. Router first and then satellite.
As for which 5GHz channel to pick, the best way to know is by using a tool that can do a site survey. Android benefits by having a wonderful app called WiFi analyzer.
FURRYe38
Apr 17, 2019Guru - Experienced User
One can get a home microcell as well if the default cell services are bad in ones area. Like mine. I've had to get one. Works well for these cases as an alternative connection method.
- gr8shoApr 17, 2019Virtuoso
FURRYe38 wrote:
One can get a home microcell as well if the default cell services are bad in ones area. Like mine. I've had to get one. Works well for these cases as an alternative connection method.
And in fact just recently I became aware ATT sells a Netgear product for this very purpose. The one thing that would make this a technically superior solution is call handoff. On ATT's network, you cannot transition an HD Voice call to 4G if that's the only signal your phone can reach. I believe swapping from LTE to 4G and back is okay.
But it does mean having yet another doo-hickey in the house.
- FURRYe38Apr 17, 2019Guru - Experienced User
Yep. Been using ATTs microcell for years now. Works well.
I haven't seen the NG version as of yet. I'm using the first gen microcell that ATT came out with. By Cisco. I presume I may need to upgrade the HW when 5G hits. :smileytongue:
- LAGuyApr 17, 2019Tutor
I have the 1st generation one as well, it worked great for years, but did have to replace the power supply a year ago. I looked around for working units on eBay, but, wow, expensive. And according to AT&T they will eventually stop supporting these MicroCells eventually, but they pushed off their termination date to TBD.
- LAGuyApr 17, 2019Tutor
Are you thinking of the NETGEARNighthawk LTE Mobile Hotspot Router or the Unite Express 2?
- gr8shoApr 17, 2019Virtuoso
LAGuy wrote:
Are you thinking of the NETGEARNighthawk LTE Mobile Hotspot Router or the Unite Express 2?
It was the former. But I had the distinct impression ATT didn't want to support microcells either, but the Netgear one was still being supported.
I do expect though you will be able to stabilize WiFi calling once you can get time to reset the Orbi.
Also suggest looking into disabling auto update, although I'm a bit suspicious it actually can be made to not auto update as some users have been ambushed. I will only be able to tell once I see notice of the next firmware being available and whether or not the devices will manage to stay put.
- LAGuyApr 17, 2019Tutor
Actually, that is why I moved to Wifi Calling, had no choice when my MicroCell failed a few weeks ago (the patient has died apparently - the unit flashes a status indicator light that indicates that the unit needs to be replaced - tried Googling around looking for some way to fix this with no luck). AT&T was no help and mentioned that they no longer sell these units, and no successor is planned, so had to move to WiFi Calling.