Hi, My system is still not stable. First I struggled for months to get Sonos to work. Now it drops out frequently. This time I think it has to be with non-optimal settings or that neighbor switched his 2.4 GHz channel. But why is my 2 satellites operating on both Ch 13 and Ch 9 when I set it to operate on Ch 13? See attachments. Wifi settings The router gui shows no problems, both satellites up. But in a room close to one of the hubs, I have no signal... (both to cellphone and Google Nesthome) and the Macbook kept the connection to the router downstairs. Also I have Disney Circle enabled, but no devices are added to a profile. Could this still be the culprit? (During testing with support we turned off Circle for a while and it worked better) also have Bitdefender Security enabled. Guest wifi is turned off.

Here is one user's "Best Practices":https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M970... These may not be applicable to you as your configuration is for European WiFi channels. You're suspicion about nearby neighbors interfering with your signal may be correct. Here's an article about how WiFi handles interference: https://arstechnica.com/information-technology/2017/03/802-eleventy-what-a-deep-dive-into-why-wi-fi-kind-of-sucks/2/ I'd try changing channels on 2.4 gHz. If you can get a WiFi signal strength app on a smart phone you may be able to find a clear channel. Good Luck!

hi,Thanks for the reply. I have enabled all the recommended settings, and we will see. Question: It is currently on Ch 13, because this is entirely free and the biggest distance from Ch 1. Sonos Net is running on Ch 1. Isn´t it correct that the channel should preferably be either 1, 6 or 12? I see Channel 3 is available here, but there are lots of neighbors on Ch 1 anCh 6, so not sure if Ch 3 is better than Ch 13.

Primary channels to use are 1, 6, 11 or in other countries outside of Canada and USA, channel 13 if its available. All other channels are sub channels used by the wifi system. Atlixnor wrote:hi,Thanks for the reply. I have enabled all the recommended settings, and we will see. Question: It is currently on Ch 13, because this is entirely free and the biggest distance from Ch 1. Sonos Net is running on Ch 1. Isn´t it correct that the channel should preferably be either 1, 6 or 12? I see Channel 3 is available here, but there are lots of neighbors on Ch 1 anCh 6, so not sure if Ch 3 is better than Ch 13.

hi again, The problem is still there. I think something may be wrong with one of the Satellites. The same Satellite dropped the signal , even after doing all the recommended settings above. The distance is less than 30 ft to the router. I would guess 20 ft. All systems running 2.5.1.16. I saw it also can help to disable 20/40 band coexistence, so I did this after a reboot. Next on th elist to try now, is disabling Circle, Armor. Factory defaults I alredy did twice with Netgear Support. What I really do not like with Netgear, is that after 90 days we have to pay to get support. I do not know, but I think most other companies provide this for free under warranty period.

20 feet is too close. Try 30 feet or more. Also swap locations with the other RBS to see if the problem follows.

RBR50 + 2 RBR50S -Need optimal settings and some answers

16 Replies

tucsontico
Virtuoso
Aug 04, 2020
Here is one user's "Best Practices":

https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M970...

These may not be applicable to you as your configuration is for European WiFi channels. You're suspicion about nearby neighbors interfering with your signal may be correct. Here's an article about how WiFi handles interference:

https://arstechnica.com/information-technology/2017/03/802-eleventy-what-a-deep-dive-into-why-wi-fi-kind-of-sucks/2/

I'd try changing channels on 2.4 gHz. If you can get a WiFi signal strength app on a smart phone you may be able to find a clear channel. Good Luck!
- Atlixnor
  Guide
  Aug 04, 2020
  hi,
  Thanks for the reply. I have enabled all the recommended settings, and we will see.
  
  Question: It is currently on Ch 13, because this is entirely free and the biggest distance from Ch 1. Sonos Net is running on Ch 1. Isn´t it correct that the channel should preferably be either 1, 6 or 12? I see Channel 3 is available here, but there are lots of neighbors on Ch 1 anCh 6, so not sure if Ch 3 is better than Ch 13.
  - FURRYe38
    Guru
    Aug 04, 2020
    Primary channels to use are 1, 6, 11 or in other countries outside of Canada and USA, channel 13 if its available. All other channels are sub channels used by the wifi system.
    Atlixnor wrote:
    hi,
    Thanks for the reply. I have enabled all the recommended settings, and we will see.
    
    Question: It is currently on Ch 13, because this is entirely free and the biggest distance from Ch 1. Sonos Net is running on Ch 1. Isn´t it correct that the channel should preferably be either 1, 6 or 12? I see Channel 3 is available here, but there are lots of neighbors on Ch 1 anCh 6, so not sure if Ch 3 is better than Ch 13.

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RBR50 + 2 RBR50S -Need optimal settings and some answers