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Forum Discussion
Kerryman
Sep 09, 2020Aspirant
RBR50 / RBK50 speed issues
So I bought an Orbi RBR50 (says RBR50 in the app, but RBK50 is written on the box) router and satellite about 3-4 months ago. Got it going with the satellite, wifi all over the house, but the speed h...
plemans
Sep 09, 2020Guru - Experienced User
What firmware is on the router? And on the satellites?
What modem/gateway is it connected to?
Have you tried a factory reset and reinstall? Make sure to leave: access control, traffic monitoring, parental controls, qos, all disabled during the reinstall.
Are you testing hardwired into the router?
Kerryman
Sep 09, 2020Aspirant
So both the router and sattleite are on V2.5.1.16
I left the gateway IP address just be setup automatically by the device, haven't tried changing it to anything in particular.
I haven't factory reset, no, but I did have to setup it up again after plugging out my ISP stock router.
I've tested both wireless and wired connection into the modem, doesn't seem to make a difference. Only ever really getting 150mb download
I think I will have to try a factory reset and setup my router and sattleite again
P.S. Probably a dumb question, but what's qos?
- plemansSep 09, 2020Guru - Experienced User
A couple things.
1. QoS: quality of service. basically bandwidth managment
2. You put in one of the prior statements that "it has wifi 6". The RBR50 series doesn't. The RBR850/750 is wifi 6. But not the original orbis. Just to clarify, which do you have?
3. What modem/gateway are you connecting the orbi to? Thats kind of key as if its a combo device, it could have its own qos/settings causing issues.
- MstrbigSep 09, 2020Master
I or someone else may have asked, but admittedly too lazy to read back, LOL.
Is your network cable connected to the Orbi router at least Cat5e (NOT cat5)?