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Forum Discussion
steve_VT
Jun 18, 2019Initiate
RBR50 / RBS50 - Wifi connected devices losing connection
Hi all - First, here's my setup... I have an RBR50 and RBS50 Orbi system. I have a primary and guest network setup. I own a company that makes an IoT device that I have connected to my wifi set...
CrimpOn
Jun 18, 2019Guru - Experienced User
Just to confirm. All WiFi devices on both networks (primary and guest) lose internet at the same time, not just the IoT devices?
There seem to be a number of threads on the forum about losing internet on WiFi. I cannot recall if they all have something in common.
At least one member has reported 100+ devices on Orbi, so the device number may not be the issue.
steve_VT
Jun 19, 2019Initiate
Thanks for the reply. Yes, it appears that all devices lose internet. It's a bit difficult to determine this for sure. My IoT devices have a "missed checkin" rule that fires after a few minutes from an "expected checkin". My other devices don't really have a way of indicating whether or not they're offline unless we're using them. That's why i was wondering about any event logs that could be pulled from the Orbi vs monitoring devices for dropouts.
10-4 on the # of devices. It didn't seem like that would be the issue, but I wasn't sure if there was something I was missing.
- FURRYe38Jun 19, 2019Guru - Experienced User
Please give feedback to the question presented and any of the suggestions that may have helped.
steve_VT wrote:Thanks for the reply. Yes, it appears that all devices lose internet. It's a bit difficult to determine this for sure. My IoT devices have a "missed checkin" rule that fires after a few minutes from an "expected checkin". My other devices don't really have a way of indicating whether or not they're offline unless we're using them. That's why i was wondering about any event logs that could be pulled from the Orbi vs monitoring devices for dropouts.
10-4 on the # of devices. It didn't seem like that would be the issue, but I wasn't sure if there was something I was missing.