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Forum Discussion
RBR50 / RBS50 / UK / Virgin meda - Satellite drops connection
I have a RBR50 connected to my virgin media router, with a sattelite positioned at the opposite corner of the house, the satellite connects ok and gives me 100mb download speeds which is perfect, but...
Looks like orbi reports normal behavious as a DOS attack.
Is there a way i can get access to the sattellite log files? (do any exist?)
Do you have any devices connected at the RBS when this happens?
No log at the RBS, unless you wanna look at debug logs under RBS IP address/debug.htm
What mode is your modem in? Last time you mentioned modem only mode and the Orbi was in AP mode which would be an incorrect configuration. I would do this, set the modem back to router mode, then set AP mode ON the RBR, this would be a correct configuration. Then see how the system does.
What FW version do you have loaded on the Orbi system?
Do you have any devices connected at the RBS when this happens?
Quite a few... phones, laptops etc, as well as wired devices
No log at the RBS, unless you wanna look at debug logs under RBS IP address/debug.htm
This keeps prompting me to login, i tried the usual orbi login and it doesnt work
What mode is your modem in? Last time you mentioned modem only mode and the Orbi was in AP mode which would be an incorrect configuration. I would do this, set the modem back to router mode, then set AP mode ON the RBR, this would be a correct configuration. Then see how the system does.
Yeah , i might try that actually.
What FW version do you have loaded on the Orbi system?
This is the reason for asking about a sattelite login, i saw another forum post where someone else was experiencing the same issue as me, and they did a manual FW update and it fixed it, so i did a manual update on the orbi router to V2.6.1.40 , but when i try to do the same on the sattelite, i get a login prompt and no login combination works. So the sattelite is V2.5.2.4 . I even did a factory reset of the sattelite to try and get past the login prompt without luck.
"So the sattelite is V2.5.2.4" So this needs to be on same version as the RBR. This could be another reason the RBS is having problems. You need to manually download the v40 FW file for the RBS then manually update it using the RBS web page.
- That’s the problem. I can’t do the FW update on the rbs because it keeps asking for a username/password. Other than the login for orbilogin.com, what else can I try to complete the update on the satellite?