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Forum Discussion

Loccs26's avatar
Loccs26
Aspirant
Jun 13, 2020

RBR50 / RBS50 firmware update to V.2.5.1.16

I recently updated the firmware as suggested by the GUI and phone app to 2.5.1.16. I was previously on the rock solid, 2.3.5.30. I treid 2.5.1.8 in the past and all of my attached devices failed to s...
Loccs26's avatar
Loccs26
Aspirant
Jun 13, 2020

2nd pic which shows disconnect but is in direct conflict of the 1st attached pic. If they weren't connected, it wouldn't be able to check the firmware version. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 13, 2020

    Try a factory reset and setup from scratch. 

     

    Be sure to take out any spaces in any device naming and don't use any special characters. 

    • Loccs26's avatar
      Loccs26
      Aspirant
      Jun 13, 2020

      I know you are trying to help but WHY would I HAVE to do that for a firmware update? Seems like more of a pain than its worth. 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jun 13, 2020

        Sometimes there maybe lingering older FW code or configurations on the RBR that needs to be cleared out after a FW update.