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Forum Discussion
mpsamuels
Jun 16, 2021Aspirant
RBR50 / RBS50 intermittent routing problem
I've had my Orbi setup for about 10 months and, with exception of it being a nightmare to setup (it doesn't play well with Sonos), it's worked fairly reliably. Over the first 8-9 months It needed a r...
FURRYe38
Jul 07, 2021Guru - Experienced User
You might update FW, factory reset and setup from scratch. If you do, update the RBS first then RBS lastly.
mpsamuels
Jul 07, 2021Aspirant
I might give that a go if/when I get the time.
As both my wife and I work from home I can't really afford to mess on with my LAN too much though as if I make any changes in the evening I have to commit to making sure it's back online for the following morning even if that involves a lot of late night troubleshooting. While it seems to be in a stable state for the first time in a while it's probably going to get left well alone!!
Incidentally, my Orbi GUI says no new firmware versions are available for my router or satellites. I know I could just use the manual update option though.
- FURRYe38Jul 07, 2021Guru - Experienced User
NG probably hasn't up this new FW up on the auto update servers as of yet so you may not see it on the RBRs update page.
If and when you do update FW, update the RBS first then RBR lastly. After a reset and gettnig things setup, I recommend making a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System