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Forum Discussion
Flibbidyfloo
Mar 19, 2021Guide
RBR50 + satellite randomly disconnecting specific devices from internet
I hope someone else has run into this weird problem and can offer some advice, so I appreciate anyone that can help! I'll be as detailed as I can to get started. We have an RBR50 + satellite set ...
- Mar 21, 2021
So far, the reports seem to confirm that EITHER turning off DST *or* TM no longer triggers the problem, using the standard graphical interface.
There are other fixes that also work but require debug-level direct access, e.g., restarting dnsmasq (recovers). Note that setting clients to no longer relay DNS through dnsmasq has *not* been shown viable; it would allow clients to continue working using their current DHCP assignment but if dnsmasq crashes then new assignments and renewals would fail.
l8nc
Mar 19, 2021Apprentice
This appears related to the recent DNS/NTP issue. The router appears to lose the ability to relay DNS requests.
To confirm, try to set the DNS on your laptop or phone to something other than the router.
Here's a link to one of many other threads on this topic:
Flibbidyfloo
Mar 19, 2021Guide
- l8ncMar 19, 2021Apprentice
It would affect only devices that are currently relaying DNS through the router whose DNS is set to 192.168.1.1 (the router).
You can get around this by either restarting the dnsmasq process on the router (as posted to the thread link I gave previously) or setting your device to use some other DNS (e.g., Cloudflare 1.1.1.1).
- vajimMar 19, 2021Master
l8nc wrote:It would affect only devices that are currently relaying DNS through the router whose DNS is set to 192.168.1.1 (the router).
You can get around this by either restarting the dnsmasq process on the router (as posted to the thread link I gave previously) or setting your device to use some other DNS (e.g., Cloudflare 1.1.1.1).
Not exactly...I use 192.168.1.1 to get to the router and my Orbi clock / DNS is fine, but of course I'm not running the latest wiz-bang firmware.
- FlibbidyflooMar 19, 2021Guide
Ahh, so having my own DNS IP addresses entered into the router itself doesn't automatically set it to that via the router's DHCP like you'd expect?
Ok, I've read the other thread on possible fixes, so I'm going to start with the simplest - turning off the DST and see if that helps. If not then I'll have to switch to my cable modem for DHCP functions.
Though I really don't understand why it wouldn't also affect some devices that don't have a way to manually set the DHCP, like the Roku that's hardwired into it, or the WiFi cameras that don't have any manual setup options at all. Those devices are 100% relying on the Orbi for all DHCP/DNS configuration...
- l8ncMar 19, 2021Apprentice
> Ahh, so having my own DNS IP addresses entered into the router itself doesn't automatically set it to that via the router's DHCP like you'd expect?
There are two outcomes you might expect:
- the router provides those DNS IP addresses in DHCP responses
- the router uses those DNS IP addresses for its requests, but still tells DHCP clients to use itself (192.168.1.1) as their DNS
NG routers support #2 but not #1 (yet - I hope this might eventually change).
I.e., you can override only the DNS the router sends its queries to, not the DNS the DHCP clients use.