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Forum Discussion
Flibbidyfloo
Mar 19, 2021Guide
RBR50 + satellite randomly disconnecting specific devices from internet
I hope someone else has run into this weird problem and can offer some advice, so I appreciate anyone that can help! I'll be as detailed as I can to get started. We have an RBR50 + satellite set ...
- Mar 21, 2021
So far, the reports seem to confirm that EITHER turning off DST *or* TM no longer triggers the problem, using the standard graphical interface.
There are other fixes that also work but require debug-level direct access, e.g., restarting dnsmasq (recovers). Note that setting clients to no longer relay DNS through dnsmasq has *not* been shown viable; it would allow clients to continue working using their current DHCP assignment but if dnsmasq crashes then new assignments and renewals would fail.
Flibbidyfloo
Mar 21, 2021Guide
So far turning off DST in the NTP screen seems to have resolved the issue - but it's only been a few days, so I'm going to let it ride for a few more to confirm.
l8nc
Mar 21, 2021Apprentice
So far, the reports seem to confirm that EITHER turning off DST *or* TM no longer triggers the problem, using the standard graphical interface.
There are other fixes that also work but require debug-level direct access, e.g., restarting dnsmasq (recovers). Note that setting clients to no longer relay DNS through dnsmasq has *not* been shown viable; it would allow clients to continue working using their current DHCP assignment but if dnsmasq crashes then new assignments and renewals would fail.
- l8ncMar 22, 2021Apprentice
Hi, all,
I confirmed the following with tech support this AM:
- DST and TM interact and crash dnsmasq, killing DHCP and DNS relay
- the current recommended fix is to disable either DST or TM and appears to be stable
- a firmware fix is in the works and will be posted when ready
I also noted the following two issues:
1. IPv6 DNS override does not work; the address entered is not correctly saved in /tmp/resolv.conf as it is for IPv4
2. IPv6 DNS override fields are too narrow (3 characters), though you can just type 4 characters in the fields
3. DNS override on Orbi devices sets the DNS for the router; the DNS for clients (provided in DHCP) is always the IP of the router, not the IP of the DNS; this is a widely-known deficieny in the Netgear graphical interface (there are ways to override via the debug console)
- vajimMar 22, 2021Master
Did support mention that this DST fiasco appears to only effect those with latest firmware? I'm on a older version and never blinked an eye
- l8ncMar 22, 2021Apprentice
There are reports of this affecting other firmware versions too.
- l8ncMar 22, 2021Apprentice
It does appear the 104 version is much more predictable in how it fails.
If you're running an earlier version, can you please post the following:
- which version of RBR50? (v1 has USB ports; v2 does not)
- which version of firmware on both router and satellite?
- is DST set?
- is TM set?
- vajimMar 22, 2021Master
l8nc wrote:It does appear the 104 version is much more predictable in how it fails.
If you're running an earlier version, can you please post the following:
- which version of RBR50? (v1 has USB ports; v2 does not)
- which version of firmware on both router and satellite?
- is DST set?
- is TM set?
v2.5.2.4
v1
yes
no
- l8ncMar 22, 2021Apprentice
If you set DST=yes and TM=no, you're using the fix that we already know works with v104 too.
I.e., your example of using old firmware is NOT shown as an alternate sollution; it uses the same fix.
- vajimMar 22, 2021Master
l8nc wrote:If you set DST=yes and TM=no, you're using the fix that we already know works with v104 too.
I.e., your example of using old firmware is NOT shown as an alternate sollution; it uses the same fix.
Nice
but my firmware never needed a fix for it was never broken
it sounds what you're trying to say is the latest wizbang firmware couldn't handle TM
or....if I set TM on my old firmware there would be hell to pay ???
- l8ncMar 22, 2021Apprentice
vajim wrote:
l8nc wrote:If you set DST=yes and TM=no, you're using the fix that we already know works with v104 too.
I.e., your example of using old firmware is NOT shown as an alternate sollution; it uses the same fix.
Nice
but my firmware never needed a fix for it was never broken
it sounds what you're trying to say is the latest wizbang firmware couldn't handle TM
or....if I set TM on my old firmware there would be hell to pay ???
I don't know; the more recent firmware does protect you better against cyber attacks though.
The only way to know if this woud happen with DST+TM on your firmware is to test; the worst that happens is you lose DNS and DHCP; you can always login to your router, change the settings back, and reboot it to fix.
- vajimMar 22, 2021Master
l8nc wrote:
vajim wrote:
l8nc wrote:If you set DST=yes and TM=no, you're using the fix that we already know works with v104 too.
I.e., your example of using old firmware is NOT shown as an alternate sollution; it uses the same fix.
Nice
but my firmware never needed a fix for it was never broken
it sounds what you're trying to say is the latest wizbang firmware couldn't handle TM
or....if I set TM on my old firmware there would be hell to pay ???
I don't know; the more recent firmware does protect you better against cyber attacks though.
The only way to know if this woud happen with DST+TM on your firmware is to test; the worst that happens is you lose DNS and DHCP; you can always login to your router, change the settings back, and reboot it to fix.
No to the TM. Not interested
still waiting on the cyber attack
- CaptainPingMar 23, 2021Star
I might honestly just roll it back again. What firmware are you using?
I'm on the latest firmware right now, with DST on and TM off and the disconnects are constant, not intermittent but basically constant on my wifi devices.
- vajimMar 23, 2021Master
CaptainPing wrote:I might honestly just roll it back again. What firmware are you using?
I'm on the latest firmware right now, with DST on and TM off and the disconnects are constant, not intermittent but basically constant on my wifi devices.
im on 2.5.2.4 but i doubt you can find it available
unless you have a copy of a older version, you might check the download area, enter your model number and see what is listed.
- FURRYe38Mar 23, 2021Guru - Experienced User
v4 doesn't have any new security updates and was deemed insecure to use.
Thought it's still up on NG download site.
Thought downgrading might not help.
Good Luck.
CaptainPing wrote:I might honestly just roll it back again. What firmware are you using?
I'm on the latest firmware right now, with DST on and TM off and the disconnects are constant, not intermittent but basically constant on my wifi devices.
- CaptainPingMar 24, 2021StarThat fixed it, the firmwares after this one were giving me disconnects. As soon as I switched to this one, every single app started working again. Roku tv is no longer buffering, wired pc is good, parents are happy that their tablets stopped disconnecting. Thanks for posting your firmware version!
- FURRYe38Mar 24, 2021Guru - Experienced User
What version did you end up with?
- CaptainPingMar 29, 2021Star
V2.5.2.4
- vajimMar 29, 2021Master
CaptainPing wrote:V2.5.2.4
same as me...nice work