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Forum Discussion
padden
May 13, 2018Aspirant
RBR50 2.1.4.10 drops internet, cured by simply accessing its menu
My Orbi master disconnects from the internet every day or so. When I access its menu and enter my password, it reconnects every time. My internet is supplied by my condo, so I don't know its hardware...
FURRYe38
May 14, 2018Guru - Experienced User
Is there a ISP modem that the Orbi router is connected too? if so, Mfr and model# of the modem? Built in router here?
What browser are you using? Try IE11 or FF browsers.
There is AP mode under Advaned Settings? Router or AP mode menu selection.
padden wrote:
My Orbi master disconnects from the internet every day or so. When I access its menu and enter my password, it reconnects every time. My internet is supplied by my condo, so I don't know its hardware configuration. The problem seems to be in my HW/FW because accessing the menu shouldn't cause it to request a new DHCP connection from the building's router. The router has been reset multile times since the firmware was installed.
padden
May 14, 2018Aspirant
I'm using Chrome. The building supplies internet through a single RJ-45 connector at the service entrance, to which the WAN port on my ORbi is connected. I then take Cat 5e from the Orbi to my PC input. The building's router is not in my condo unit.
I've attached a screenshot my wireless settings menu.