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Forum Discussion
RBR50 AC3000 pink light every night
Hi My RBR50 AC3000 was working fine for 2 years. Last weekend my isp modem/router (which connects to it via ethernet) was faulty and replaced. Since then the RBR50 hangs every night (4 nights runni...
what modem/gateway did they install?
Thanks for getting back to me plemans
Its a UK virgin media super hub 4. I don't think that is the problem, although that changing was the time my troubles started..
Reason is, I have 3 other access points attached to the super hub 4 and they all work fine.
For some reason the orbi doesn't seem to last longer than a few hours now, the only way
I know to rescue it is to power cycle it.
I'm really disappointed as this orbi system cost me ÂŁ350 only 2 years ago. I kind of expected networking gear would last at least 10 years, not 2!
Its a UK virgin media super hub 4. I don't think that is the problem, although that changing was the time my troubles started..
Reason is, I have 3 other access points attached to the super hub 4 and they all work fine.
For some reason the orbi doesn't seem to last longer than a few hours now, the only way
I know to rescue it is to power cycle it.
I'm really disappointed as this orbi system cost me ÂŁ350 only 2 years ago. I kind of expected networking gear would last at least 10 years, not 2!
Netgear devices don't always play nicely with double nats.
Is the netgear in access point mode?
Or is its ip address in the hub's DMZ?
- Losing internet access should not affect the ability to log into the router and see the log. When connected to the Orbi wifi, open a web browser to IP address of the Orbi router.
Change ISP device. Orbi begins losing access. ERGO Orbi is bad. Not likely- CrimpOn when Internet access goes, the pink light comes on, any devices that were connected go offline and there's no way to establish a connection to the orbi. It becomes unconctactable. Devices that normally connect directly over ethernet to the orbi with ipv4 addresses can no longer reach the orbi. In windows it looks like it tries to connect on an ipv6 address, which isn't part of the settings. If I had to guess its because ipv4 doesn't work so it tries to establish an ipv6 address but somehow fails.
As I can't login to the orbi to check the logs I can't see the problem. If only there was a way to preserve the logs after a reboot, I could then login and see what the problem is. It's weird, I really don't get how to fix it. đ
- Yes its in access point mode. The ip is OK it's in the same range as others on the network I.e. 192.168.0.100 where the router is 192.168.0.1. The ip is reserved by the router and there's no conflicts. Something happens where it loses Internet and become unresponsive.
