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Forum Discussion
Jax2922
Dec 11, 2021Tutor
RBR50 AC3000 pink light every night
Hi My RBR50 AC3000 was working fine for 2 years. Last weekend my isp modem/router (which connects to it via ethernet) was faulty and replaced. Since then the RBR50 hangs every night (4 nights runni...
CrimpOn
Dec 11, 2021Guru - Experienced User
Losing internet access should not affect the ability to log into the router and see the log. When connected to the Orbi wifi, open a web browser to IP address of the Orbi router.
Change ISP device. Orbi begins losing access. ERGO Orbi is bad. Not likely
Change ISP device. Orbi begins losing access. ERGO Orbi is bad. Not likely
Jax2922
Dec 11, 2021Tutor
CrimpOn when Internet access goes, the pink light comes on, any devices that were connected go offline and there's no way to establish a connection to the orbi. It becomes unconctactable. Devices that normally connect directly over ethernet to the orbi with ipv4 addresses can no longer reach the orbi. In windows it looks like it tries to connect on an ipv6 address, which isn't part of the settings. If I had to guess its because ipv4 doesn't work so it tries to establish an ipv6 address but somehow fails.
As I can't login to the orbi to check the logs I can't see the problem. If only there was a way to preserve the logs after a reboot, I could then login and see what the problem is. It's weird, I really don't get how to fix it. đ
As I can't login to the orbi to check the logs I can't see the problem. If only there was a way to preserve the logs after a reboot, I could then login and see what the problem is. It's weird, I really don't get how to fix it. đ
- CrimpOnDec 11, 2021Guru - Experienced UserI do not recall if a static IP address can be set in AP mode. (away from my Orbi today)
- Jax2922Dec 11, 2021TutorMy router reserves an ip for the orbi as it does for any other device. So the router sets the static ip for the orbi. So the orbi receives the ip its given by dhcp, it just happens to be static as the router always gives the same reserved ip.
- CrimpOnDec 11, 2021Guru - Experienced UserYes, a reserved IP is very much like a true Static IP that is set on the device itself. I am hung up on a device not connected to the Orbi not being unable to open the web interface. I fear something is amiss with the link to the Virgin hub4. The goal is to get at the Advanced tab and learn what it says about the DHCP lease. If the Orbi and some device on the Orbi both have actual Static IP's, they should be able to communicate.