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Forum Discussion
RBR50 and 3 RBS50: streaming issues during Zoom calls when connected to satellites, requests lagging
I have RBR50 working as AP connected to ASUS RT-N66R Router and three sats all over the house (RBS50). After my last update to V2.5.1.16 several months ago I noticed that when connected via satel...
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-Speed
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Not seen on Orbi AX.
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
Has a factory reset and setup from scratch been performed since last FW update?
Thank you very much for prompt reply.
1) I'm not quite sure about the distance - eqipment is on different floors, but it should be ok, since everything was working fine for couple of years until recently and I haven't moved sats or router.
2) channels. I'm already using channel 6 for 2.4Ghz and 48 for 5Ghz. I changed it from Auto because I used to have issues with Ring cams.
No Wifi neighboors except for wireless printer and guest wireless network from Orbi
3) never did factory reset since last update.
4) Never tried: Beamforming and MIMO (tried this when addressing Ring issues), Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz
I will try steps under No4 and will let you know
Thanks again!
And good question - should I try all these steps intead/before updating the firmware? There's new version available and probably it might solve my issue?
Try the steps and see. If this doesn't change the problem, i would factory reset and setup from scratch.
Some intermediate results: I have tried all things, some of them are unavailbale since I'm using Orbi in AP mode, but majority are available.
So far the only thing that actually seems to solve my problem is Daisy Chain. I have turned it off although I have three sattelites. Before one of my sats was connected to router through the other sat, now all sats are connected to router directly. One of them shows yellow dot which stands for weak signal I guess, but the service is stable and speed is around 150 Mbs near that sattelite (it was 170 Mbs before). So I lost around 10% in speed but if it brings stability I'm ok with this.
Let me test this configuration for couple more days and I will let you know how it works.
Thank you!
ah and requests' lagging is gone for sure