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Forum Discussion
RBR50 and e-mail to bluehost server blocked
So I am having intermittent issues with my e-mail - and when I have these issues, I notice that I cannot access my website hosted with Bluehost. Something is blocking access to that server. When I ...
Current Firmware is V2.7.4.24
Note that ALL other internet services are working. Speed test is great. Most websites work without an issue. The only problem is access to my bluehost server - which I can access if I connect directly to the modem. I have TWO different domains at the same service - and when it doesn't work - NEITHER account works. iCloud and gmail accounts DO work.
At the moment access to my e-mail server IS working. It is an intermittent problem. I was considering getting a different newer mesh system (as I am having a few other issues as well - including a dead satellite and issues with Verizon Network Extender), but I am spending a little time figuring out options, as it seems lots of people are still using this system and it is still available for sale.
Note, I have done network resets, and that DOES fix the problem temporarily, but then it comes back again. It is NOT OK to constantly reset my router. I need this to work.
Cables are good. They may only be cat 5, although I do get 300+Mbs speed test to internet - which is the fastest that my internet service provider provides. The issue is limited to access to the bluehost servers (which host my e-mail).
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Also there is newer FW as well:
I did see that new firmware. I have not applied it as I can't use the interface to update it. I will try that, but requires a manual update... Something to try.
Also - regarding cables - the one to the orbi from the modem IS Cat6. I have cat 5 cables running to a few hardwired devices from the orbi router (and one from the orbi satellite). But those devices work fine (Apple TV's). Speeds are fine.
Note - isolated to the Orbi, as I can connect if I switch to my Cell service and I can connect if I plug directly into the modem. When I do that, it requires resetting everything, but I am very capable at doing that and bringing the whole system back on line. Usually after that, everything works for a bit. But this is both my work and personal e-mail on different domains with different account - but both through bluehost.
Is it correct that the problem is with web connections to https://bluehost.com to access hosted web sites and web based email? And, this access works for some period of time after a router restart, but then fails (intermittently or "never works again")?
What DNS servers is this Orbi router set up to use?
- Servers identified by the Internet Service Provider?
- Specific servers such as CloudFlare (1.1.1.1) or Google DNS (8.8.8.8) ?
