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Forum Discussion
JDOGLINDY
May 21, 2021Aspirant
RBR50 and Satellite - where is the setting to upgrade the allowed speed in?
How to change line in speed? I changed from 100 megs to 1,000 megs from ISP. Router needs to have setting changed and I can't find where to do that.
FURRYe38
May 21, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Thats handled at the modem or check your LAN cables for any problems between the RBR and isp modem. CAT6 is recommended. The RBR automatically detects 900Mpbs speeds if all is working well at the modem.
Make sure your getting near 900Mpbs with a wired PC at the modem first.
Check the RBRs web page on the Advanced tab and the Internet port section. There is a status button there. Select this button to check the connection rate seen between the RBR and ISP modem. Should read 1000Mpbs wan the WAN or Internet port.
- JDOGLINDYMay 21, 2021Aspirant
Thank you for the quick reply. In the statistics section the WAN, it shows status of “100M/Full” and not 1000M/Full. My ISP said it should be changeable in the router settings somewhere. He also said CAT5E or CAT6 should be both rated at 1000Megs.
I have CAT5E from the ONT to the Orbi. I just downloaded the latest firmware which is V2.7.2.104. Manufacturer of the ONT is ADTRAN – model GPON 452.
- CrimpOnMay 21, 2021Guru - Experienced User
JDOGLINDY wrote:Thank you for the quick reply. In the statistics section the WAN, it shows status of “100M/Full” and not 1000M/Full. My ISP said it should be changeable in the router settings somewhere. He also said CAT5E or CAT6 should be both rated at 1000Megs.
I have CAT5E from the ONT to the Orbi. I just downloaded the latest firmware which is V2.7.2.104. Manufacturer of the ONT is ADTRAN – model GPON 452.
There is no setting. I would try a different ethernet cable.
- FURRYe38May 21, 2021Guru - Experienced User
Be sure to use double pairing cable.
If the RBR is only reporting 100Mpbs, there is a problem with the inter cable in between the RBR and ONT, cable is not terminated correctly or the port on the ONT only is connecting at 100Mpb which it shouldn't. CAT6 LAN cable is recommended. There is no setting on any Orbi system that changed the connection rate. It's all automatic.
JDOGLINDY wrote:Thank you for the quick reply. In the statistics section the WAN, it shows status of “100M/Full” and not 1000M/Full. My ISP said it should be changeable in the router settings somewhere. He also said CAT5E or CAT6 should be both rated at 1000Megs.
I have CAT5E from the ONT to the Orbi. I just downloaded the latest firmware which is V2.7.2.104. Manufacturer of the ONT is ADTRAN – model GPON 452.
- michaelkenwardMay 22, 2021Guru - Experienced User
JDOGLINDY wrote:
Thank you for the quick reply. In the statistics section the WAN, it shows status of “100M/Full” and not 1000M/Full. My ISP said it should be changeable in the router settings somewhere.
Your ISP does not know what it is talking about.
As well as the other fine advice you have received, I will throw in something that hasn't appeared yet.
You have changed your ISP connection. You may even have a new box on the wall to bring the Internet to you. This means that you need to get your RBR50 to forget the time it spent with the old slower service.
You can't just disconnect your router from one Internet service and plug it into another one. The minimum that you need to do is to restart everything in the right order.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
During the process, your router should detect the Internet signal and adjust its own configuration accordingly.
For a more thorough process, especially of that one doesn't work, you should factory reset your RBR50 before you go through the startup routine. That will guarantee that the router has forgotten any past settings.