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Forum Discussion
ron111157
Feb 05, 2020Apprentice
RBR50 App and web interface don't agree. Which do I trust?
I have the RBR50, Firmware Version V2.3.5.30 and one satellite RBS50, Firmware Version V2.3.5.30. I mostly use the web for management. I was in the firmware update screen and noticed the RBS50 alway...
- Feb 05, 2020
You might post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
FURRYe38
Feb 05, 2020Guru - Experienced User
I can report that v2.5.1.8 works well for me and others. It does fix the device naming issue seen with v38 and v40.
Ensure app is up to date. Remove the app, reboot device, then re-install the app to see if this fixes anything.
ron111157 wrote:I have the RBR50, Firmware Version V2.3.5.30 and one satellite RBS50, Firmware Version V2.3.5.30.
I mostly use the web for management. I was in the firmware update screen and noticed the RBS50 always says "Waiting for connection"
It is connected when you look at connected devices, 5G mode, backhaul status good and it provides the ethernet connection for my main computer so it is connected.
However.....
When i look in the app under network map the satellite has a magenta dot and shows as offline and even shows a different IP address than the web page does. It doesn't show up in the Device manager at all.
So is this normal? Does the last app Version 2.4.18.6 have a glitch? Can't remember but am pretty sure the status of the satellite was green and connected before this last app update.
Last, is version V2.3.5.30 the latest version? The router status in Firmware update says it is. I have seen on here there is a later version.
- ron111157Feb 05, 2020Apprentice
It was the latest version app. 2.4.18.6 I fact I just updated to it the other day . I actually don't use it that often.
I removed the app, rebooted and reinstalled. No change! I'll just go with the Web system.
Thanks
- FURRYe38Feb 05, 2020Guru - Experienced User
You might post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app