NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBR50 Backhaul Unreliable
I'm having a lot of issues with my RBS50 sattelite not being able to have a consistent connection to the RBR. Backhaul status was repeatedly switches between config sync and good while on wireless ba...
What is the Mfr and model# of the ISP modem the NG router is connected too?
Some config sync issues stem from users separating the SSID on the RBR which is not supported. Have you done this?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Has a factory reset and setup from scratch been performed since last update?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Some config sync issues stem from users separating the SSID on the RBR which is not supported. Have you done this?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last update?
I have separated SSIDs, didn't think that would be an issue since that's normal in pretty much every other router I've used in the last 5+ years. I'll try factory resetting and starting from scratch, I guess, if that's a no go I'll just sell this and get something decent.
Please try the back haul with out separating the SSID. The system works best as it was designed.
NG doesn't support this and it's not what NG intended nor how NG designed the system to work. You can if you wish to however doing so will be problematic as you are now seeing and having problems with.