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ktpmm5's avatar
ktpmm5
Aspirant
Apr 21, 2025

RBR50 blocking one website

I am using an Orbi RBR50, firmware version 2.7.5.6 in AP mode. Access Control is not enabled. I have a Verizon Fios-G1100 modem in front.  I can access other websites, but one will not load. I have not been able to reach the site for 4 days (I never tried to access it before this).  I have tried using my iPhone 15, my iPad Air and my laptop - none will load the page.  See error message below.  Here are the things I have tried, one by one to no avail.

 

  • Reboot Orbi
  • Reboot Verizon modem
  • Set Verizon modem to allow all traffic inbound and outbound
  • Turn off Windows Firewall

If I turn wireless off on my phone, I can reach the website.

 

A solution online mentioned watching the debug log on the Orbi, but I cannot find debug logging.

 

I've searched this forum and not found a solution yet. Are there ideas I can try?

 

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2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 21, 2025

    If you connect a PC to the Verizon modem/router can it access this site? 

    Orbi would not be blocking anything while in AP mode. Check with the Verizon router portion...

  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 22, 2025

    Try a different DNS Server. Here's a few. Also remember to change the ipv6 dns server if ipv6 is enabled.
    CloudFlare
    IPv4: 1.1.1.1 and 1.0.0.1
    IPv6: 2606:4700:4700:0:0:0:0:1111 and 2606:4700:4700:0:0:0:0:1001
    GoogleDNS
    IPv4: 8.8.8.8 and 8.8.4.4
    IPv6: 2001:4860:4860:0:0:0:0:8888 and 2001:4860:4860:0:0:0:0:8844