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RBR50 Blocking Prime, iPlayer, Netflix but we can watch YouTube
With our television connected to our Orbi we cannot watch Prime, iPlayer or Netflix but if I use a BT Home Hub and PoE to get the signal to our television all these services work. We are therefor...
Fixed by reading the reccomended sismilar problem https://community.netgear.com/t5/Orbi/Netflix-Amazon-Prime-not-connecting/m-p/1964362#M100840
Problem was solved by changing MTU setting to 1472. It was previously 1492.
What mode is your modem working in? Bridge would be preferred. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Fixed by reading the reccomended sismilar problem https://community.netgear.com/t5/Orbi/Netflix-Amazon-Prime-not-connecting/m-p/1964362#M100840
Problem was solved by changing MTU setting to 1472. It was previously 1492.
Enjoy. :smileywink: