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Forum Discussion
RBR50 Cannot connect to all websites
Thank you so much for reading my question! I am starting to get a little desperate trying to fix my issue :-) My internet suddenly stopped working yesterday. I can access Google, for example, but if I...
LCV wrote:
Thank you so much for reading my question! I am starting to get a little desperate trying to fix my issue :-) My internet suddenly stopped working yesterday. I can access Google, for example, but if I click on a search result, I get the message that “Safari cannot open the page because the server cannot be found.” We made the discovery that I can access websites from my phone if I turn on my secure VPN. Another interesting thing is that my daughter can access the Internet from her ChromeBook. The rest of us are on Different Apple devices. I would love any ideas on where I should be looking to resolve my issue. Is it my Orbi? Should I look there first? What are some possible fixes I could look at? I appreciate any suggestion, and thank you so much!
I had answered this but for some reason, my post was deleted. I doubt it is an Orbi problem.
If your daughter can access the internet, on her Chromebook, with no issues, and you are having problems accessing it on the Apple products, that may indicate something may have changed on your Apple products. The Orbi doesn't care what device connects to it as long as it is a compatible WIFI device with proper credentials. If you are able to get on the internet, by turning on secure VPN on your phone, using secure VPN, that would indicate a possible DNS problem. Can you try using a different browser to see if it is a Safari issue? Do you have any other non Apple products you can test?