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Forum Discussion
RBR50 Can't check for firmware updates
My RBR50 no longer seems to be able to check for firmware updates and says "Service Unreachable": Any ideas on how to fix this?
just a comment..when the OP used the words 'no longer' that sounds like it was working and now is not. In the case of a double NAT, that would have reared its ugly head from day one.
vajim wrote:just a comment..when the OP used the words 'no longer' that sounds like it was working and now is not. In the case of a double NAT, that would have reared its ugly head from day one.
That is correct. The Orbi had been working fine - and the firmware update checks used to work OK.
After various other problems I had with the router, I ended up needing to install specific firmware versions manually. At some point (i dind't notice when) the update check stopped working.
This problem has persisted across many power cycles/ reboots, and across more than one manual firmware update.
I am happy to install firmware manually - but don't check very often - and it concerns me that I may miss important security updates.
pbarham wrote:
vajim wrote:just a comment..when the OP used the words 'no longer' that sounds like it was working and now is not. In the case of a double NAT, that would have reared its ugly head from day one.
That is correct. The Orbi had been working fine - and the firmware update checks used to work OK.
After various other problems I had with the router, I ended up needing to install specific firmware versions manually. At some point (i dind't notice when) the update check stopped working.
This problem has persisted across many power cycles/ reboots, and across more than one manual firmware update.
I am happy to install firmware manually - but don't check very often - and it concerns me that I may miss important security updates.
Security updates of any consequences are supposed to be pushed automatically. No user action required. If your system is working I'd let go.
vajim wrote:
Security updates of any consequences are supposed to be pushed automatically. No user action required. If your system is working I'd let go.That is precisely the functionality that I think isn't working. My router did not update to .104 automatically, and does not know that it exists.
My system *is* currently working OK from a functionality standpoint, and I would not normally update it unless there was a relevant looking bugfix.
pbarham wrote:
vajim wrote:
Security updates of any consequences are supposed to be pushed automatically. No user action required. If your system is working I'd let go.That is precisely the functionality that I think isn't working. My router did not update to .104 automatically, and does not know that it exists.
My system *is* currently working OK from a functionality standpoint, and I would not normally update it unless there was a relevant looking bugfix.
I think the auto functionality is a perception of the user
you and others think since it missed a certain update it's broken, the reality may be that missed update wasn't as critical as some claim as least not within the first few months. Dozens of immediate firmware downloaders fall victim with each release
But it's your orbi you decide if it works or not
You can manually download and manually apply FW updates if you want too:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite
pbarham wrote:That is correct. The Orbi had been working fine - and the firmware update checks used to work OK.
After various other problems I had with the router, I ended up needing to install specific firmware versions manually. At some point (i dind't notice when) the update check stopped working.
This problem has persisted across many power cycles/ reboots, and across more than one manual firmware update.
I am happy to install firmware manually - but don't check very often - and it concerns me that I may miss important security updates.
FURRYe38 wrote:You can manually download and manually apply FW updates if you want too:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite
pbarham wrote:That is correct. The Orbi had been working fine - and the firmware update checks used to work OK.
After various other problems I had with the router, I ended up needing to install specific firmware versions manually. At some point (i dind't notice when) the update check stopped working.
This problem has persisted across many power cycles/ reboots, and across more than one manual firmware update.
I am happy to install firmware manually - but don't check very often - and it concerns me that I may miss important security updates.
Poster knows how to perform manual updates.
