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Forum Discussion
RBR50 Can't check for firmware updates
My RBR50 no longer seems to be able to check for firmware updates and says "Service Unreachable": Any ideas on how to fix this?
pbarham wrote:
vajim wrote:Security updates of any consequences are supposed to be pushed automatically. No user action required. If your system is working I'd let go.
That is precisely the functionality that I think isn't working. My router did not update to .104 automatically, and does not know that it exists.
My system *is* currently working OK from a functionality standpoint, and I would not normally update it unless there was a relevant looking bugfix.
I think the auto functionality is a perception of the user
you and others think since it missed a certain update it's broken, the reality may be that missed update wasn't as critical as some claim as least not within the first few months. Dozens of immediate firmware downloaders fall victim with each release
But it's your orbi you decide if it works or not
vajim wrote:
pbarham wrote:
vajim wrote:Security updates of any consequences are supposed to be pushed automatically. No user action required. If your system is working I'd let go.
That is precisely the functionality that I think isn't working. My router did not update to .104 automatically, and does not know that it exists.
My system *is* currently working OK from a functionality standpoint, and I would not normally update it unless there was a relevant looking bugfix.
you and others think since it missed a certain update it's broken, the reality may be that missed update wasn't as critical as some claim as least not within the first few months. Dozens of immediate firmware downloaders fall victim with each release
Did you read my original post or look at the screenshot?
It had nothing to do with "auto applying of update" ... I was asking why my router is *unable* to contact the Netgear servers to check what the current firmware version is, or to download it via the web interface or the app. The screenshot shows the error message I get when I click on "check for firmware update".
Yes, in an idea world it would also be nice to have security patches for zero-day vulnerabilities applied before my router gets compromised, but this is a MUCH more basic problem. It cannot contact the fimrware servers and the error message does not tell me why.
pbarham wrote:
vajim wrote:Did you read my original post or look at the screenshot?
It had nothing to do with "auto applying of update" ... I was asking why my router is *unable* to contact the Netgear servers to check what the current firmware version is, or to download it via the web interface or the app. The screenshot shows the error message I get when I click on "check for firmware update".
Yes, in an idea world it would also be nice to have security patches for zero-day vulnerabilities applied before my router gets compromised, but this is a MUCH more basic problem. It cannot contact the fimrware servers and the error message does not tell me why.
Yes I read your original post
My guess is the reason your router is *unable* to contact the Netgear servers to check what the current firmware version is, or to download it via the web interface or the app is because its screwed up. I've seen the same or something similar for weeks. But I don't worry about it. Give it a few more days/weeks and they'll wake up.