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Forum Discussion
pbarham
Feb 22, 2021Apprentice
RBR50 Can't check for firmware updates
My RBR50 no longer seems to be able to check for firmware updates and says "Service Unreachable": Any ideas on how to fix this?
FURRYe38
Feb 23, 2021Guru - Experienced User
This would be a configuration your modem or ISP services not allowing Orbi to check it's FW update services.
I can check with mine and get thru just fine and works for me. My RBR is double NAT'd as well:
pbarham wrote:My RBR50 no longer seems to be able to check for firmware updates and says "Service Unreachable":
Any ideas on how to fix this?
- vajimFeb 23, 2021Master
FURRYe38 wrote:This would be a configuration your modem or ISP services not allowing Orbi to check it's FW update services.
I can check with mine and get thru just fine and works for me. My RBR is double NAT'd as well:
I called COX and they said no way on their end..nice try
What does that mean when you say?..."I can check with mine and get thru just fine and works for me.."