NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

asu21's avatar
asu21
Tutor
Dec 01, 2021
Solved

RBR50 Can't work with Alaaddin Connect Garage Door Opener

Hi, I have an Orbi Mesh system (RBR50) that will not allow me to connect to my wifi garage door opener.  Any recommendations?   Thanks.   Alan
  • asu21's avatar
    asu21
    Dec 11, 2021
    Turns out the computer board was bad. Got a new one from Genie (free because it is still under warranty), replaced it, and it works now.
asu21's avatar
asu21
Tutor
Dec 04, 2021
Tried using my laptop to connect, and still didn’t work. Contacted Genie’s rep and they had no idea why either. They will send me a new control board for replacement. Hope it will work after.
asu21's avatar
asu21
Tutor
Dec 11, 2021
Turns out the computer board was bad. Got a new one from Genie (free because it is still under warranty), replaced it, and it works now.
  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 11, 2021
    Glad to hear you got it working!