NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

craig0thomas's avatar
craig0thomas
Aspirant
Jun 09, 2020
Solved

RBR50 connected devices report no internet access

I have a RBR50 router with two satellites that is connected to a Cox Cable modem. The system has been working without issue since December 2019 until last week.  WiFi devices are working, but I have ...
  • craig0thomas's avatar
    craig0thomas
    Jun 23, 2020

    We replaced the TP-Link switch with a Netgear GS308E managed switch. When we set the port speeds to 100M Full Duplex and rebooted all the devices, the Tivo minis were able to access the internet and see the primary Tivo device.

craig0thomas's avatar
craig0thomas
Aspirant
Jun 10, 2020

Thanks for your assistance. The cable modem is an Arris TM3402A/CX. My guess is that they performed an updated and it messed everything up. I will try to have two devices cables moved from the switch to the RBR50 router to see if that changes things for them and report back.

 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 10, 2020

Let us know what happens. 

craig0thomas wrote:

Thanks for your assistance. The cable modem is an Arris TM3402A/CX. My guess is that they performed an updated and it messed everything up. I will try to have two devices cables moved from the switch to the RBR50 router to see if that changes things for them and report back.