NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR50 connection drops for FTTC NBN Connection
I have an Orbi RBR50 and RBS50 connected via wireless backhaul. My connection drops every now and then (aprox every hour). To fix the problem I have to login to my router's and do a DHCP release a...
FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?
You forgot (edit) something:
What Firmware is currently loaded?
Modem is netcomm ndd-0300
My Orbi Router Firmware Version : V2.3.5.30
Is this is a modem only or do you know if it has a built in router by chance?
Has the modem been fully powered OFF along with the RBR for 30 seconds then back on?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Does a wired PC directly connected to the modem exhibit the same problem or no?
abkh wrote:Modem is netcomm ndd-0300
My Orbi Router Firmware Version : V2.3.5.30
It is just a plan vanilla modem but supplied by NBNCo (Broadband wholesaler)- Network_Termination_Device_(NBN) - FTTC.
Yes turning off and on the modem temporariy solves the problem. But after an hour it the connection drops again.
But instead of the modem off and on, I just goto my router's admin page and do DHCP release and renew; which also temporarily solves the problem.
Sounds like the least is being dropped and the RBR isn't picking it back up or not able to get re-connected.
Any Wifi Neighbors near by? If so, how many?
LAN cable been swapped out between the modem and RBR? CAT6 is recommended.
Might ask if the ISP can look at the logs on the modem to see if they see any of these disconnects.
Might try upgrading FW to v34. Manually install the RBS first then RBR. I would factory reset the RBR and then setup from scratch. Use a wired Pc and web browser to do this if you do.
