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Forum Discussion
Johnmg
Mar 25, 2021Aspirant
RBR50 connection issues
Hi all, I have the RBR50 netgear router and 1 salellite. Lately I have been having several issues. Orbi drops from around 300mb to 50mb speed. Usually a reboot fixes the issue. I have sonic 1gb intern...
FURRYe38
Mar 25, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? If your modem has a built in router and wifif, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Be sure to disable Traffic Meter if it's enabled as well.
Johnmg wrote:
Hi all, I have the RBR50 netgear router and 1 salellite. Lately I have been having several issues. Orbi drops from around 300mb to 50mb speed. Usually a reboot fixes the issue. I have sonic 1gb internet fiber. If I connect my iPad directly to the modem I get around 800mb. I tried to connect over either From the ports on the orbi router itself. I only get a speed around 23-150mb. I thought that this was just an eithernet switch in the router. Today when I tried to reboot the router to fix said issues It finally connected but I am only getting around 150mb. My question is when are we going to see a software update or do I need to buy a Erro instead.
vajim
Mar 25, 2021Master
please lets discuss the firmware first. OK?